Specialist I Merchant Applications
Specialist I Merchant Applications
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Job Description
Position Overview
The Third Party Merchant Applications Specialist is responsible for managing the endtoend onboarding and account maintenance processes for merchants operating through thirdparty payment processors. This role requires a deep understanding of thirdparty processing workflows strong attention to detail and the ability to coordinate across multiple teams to ensure timely and accurate application processing. The specialist will serve as a critical liaison between Sales Partners Underwriting Risk and external processing platforms to facilitate seamless merchant onboarding and account updates.
Key Responsibilities
- Third Party Merchant Boarding & Onboarding Support
- Oversee and facilitate merchant application processing with thirdparty payment providers
- Validate merchant applications to ensure compliance with underwriting and thirdparty processor requirements
- Accurately enter and review application data across multiple platforms
- Track application approvals and follow up on outstanding requirements with Sales Partners Underwriting and thirdparty processors
- Monitor and escalate issues related to application discrepancies delays or rejections
- Ensure all merchants meet compliance and operational standards as outlined by thirdparty processing partners.
- Third Party Merchant Account Maintenance & Updates
- Process and audit merchant account updates
- Business name (DBA) and bank account (DDA) changes
- SIC Code and MCC updates to align with processor guidelines
- Multimerchant registrations and PCI compliance requirements
- 1099K updates tax form requests and merchant account adjustments
- Addon service enrollments and pricing updates for thirdparty merchants
- Merchant fee modifications and discount rate adjustments
- Liaise between internal teams and thirdparty processors to resolve account maintenance issues
- Maintain accurate records of all merchant updates ensuring compliance with processor and regulatory requirements.
Qualifications & Skills
- Third Party Processing Expertise Experience working with thirdparty processors understanding their application requirements system limitations and compliance guidelines
- ProblemSolving Mindset Ability to proactively identify potential roadblocks in the application process and work with internal and external teams to resolve them
- Strong Product & Industry Knowledge Familiarity with merchant processing underwriting and risk assessment within a thirdparty processing environment
- Excellent Communication & Coordination Ability to engage with Sales Partners Underwriting Risk and external payment providers to ensure smooth operations
- Data Accuracy & Attention to Detail Ensuring applications updates and maintenance requests are processed correctly and efficiently
- Time Management & Multitasking Capable of handling multiple applications and merchant account updates simultaneously in a fastpaced highvolume environment.
- We are committed to providing an ergonomic work environment to ensure the health and well being of our employees.
- Frequent interaction with team members management agents Business Development Managers (BDMs) and external partners to facilitate smooth operations and collaborations.
- NA
Job Classification
- Salaried
At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individuals qualifications without regard to race color religion national social or ethnic origin sex age physical mental or sensory disability sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics.
Payroc is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact Human Resources Department at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
