Field Service Engineer - Washington DC Area
Field Service Engineer - Washington DC Area
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
About us
Raith is a dynamic global hightech company offering exciting challenges. We seek intellectual ambitious and capable minds to enhance our 400strong team and write the next chapters of our success story. Interested
We are a leading developer of highly advanced micro and nanofabrication equipment and solutions and are looking for talented professionals that prioritize personal responsibility and are results orientated. Together we will take nanotechnology to the next level! What we do enables our customers in industry science and research to maximize the effectiveness of their innovations and their products. Join us and help shape the world of tomorrow.
We currently have a fulltime vacancy in Washington DC for aFIELD SERVICE ENGINEER
We are a leading developer of highly advanced micro and nanofabrication equipment and solutions and are looking for talented professionals that prioritize personal responsibility and are results orientated. Together we will take nanotechnology to the next level! What we do enables our customers in industry science and research to maximize the effectiveness of their innovations and their products. Join us and help shape the world of tomorrow.
We currently have a fulltime vacancy in Washington DC for aFIELD SERVICE ENGINEER
Your mission
- Work out of your home office within commuting distance of Washington DC to support our customers in the Americas with most of the travel being local to the DC/MD/VA region.
- Provide remote and onsite support for hardware and software related issues on Raith Nanofabrication systems.
- Perform instrument installations qualifications updates upgrades maintenance and repairs.
- Utilize technical expertise to gather and interpret system data to solve complex equipment issues quickly and effectively with support from Raith Technical Support Specialists
- Become an expert in operating and supporting Raith systems through our comprehensive internal and onsite training program.
- Provide feedback for Continuous Improvement on systems and procedures.
- Communicate with colleagues and Customers at a professional and proactive level.
- Over time advance your career by becoming an expert in supporting multiple Raith product lines and providing escalation support for the most challenging issues.
Your Qualifications
- Associates or bachelors degree in an Engineering or sciencerelated field. Mechanical or Electrical Engineering degree preferred and Miliary experience a plus.
- 2 to 5 years practical engineering experience requested.
- Exceptional team working and communication skills are critically important as well as being solution driven and customer oriented.
- Outstanding independent problemsolving skills using root cause analysis methods.
- Experience in servicing precision equipment (installation maintenance troubleshooting and repairs).
- Proficiency with electronic test equipment and handson mechanical experience with semiconductor instrumentation.
- Knowledge of ultrahigh vacuum systems high voltage supplies robotics electromechanical systems or precision stages is preferred.
- Experience servicing SEM/FIB/TEM instruments is a plus
- Ability to travel locally and occasionally to other locations in the Americas and Europe.
Contact person
Rhonda Bachman SHRMCP HRBPUS
Employment Type
Full-Time
Key Skills
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