Senior Clerical Officer - Claims and Insurance Unit
Senior Clerical Officer - Claims and Insurance Unit
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Job Description
JOB DESCRIPTION
REPORTS TO: Claims and Insurance Manager
RESPONSIBLE FOR: The postholder will be responsible for a range of administrative duties to include recovery of property/material damage claims small debts and providing secretarial support to the section.
JOB PURPOSE
- Efficient processing of property/material damage claims.
- Administrative procedures associated with the recovery of debts.
- Dealing with routine queries from EA Officers and Principals.
- Provision of administrative and secretarial support to the Unit.
MAIN DUTIES AND RESPONSIBILITIES
PROPERTY/MATERIAL DAMAGE
- To process property/material damage claims relating to incidents of fire/special perils burglary and vandalism from schools and other educational establishments.
- To advise Principals and Managers of educational establishments on the procedures to follow after an incident and to obtain further details on the circumstances surrounding the incident.
- To collate reports and financial costs on the damage to buildings and on replacing or repairing contents/equipment corresponding with Principals Managers and EA Officers.
- To collate and process documentation on property/material damage claims for maintained schools to appointed Insurance Broker including financial costs and ensuring that correct payments are received for settlements.
ENTERTAINMENT LICENCES
- To arrange for the provision of new entertainment licences at EA establishments and renew existing licences at due renewal date.
- To process appropriate documentation to District Councils for issuing of entertainment licences and to ensure with EA Officers that the necessary property works required by the Council are carried out.
RECOVERY OF DEBTS/OVERPAYMENTS
- To process small claims and overpayment of wages owed to EA for recovery; preparing written correspondence to debtor to recover monies and establishing links with outside agencies to obtain additional information.
- To prepare and process appropriate documentation for claims to Small Claims Court and the Enforcement of Judgements Office.
- To monitor repayments of debts and provide quarterly reports.
GENERAL
- To provide typing/administrative duties for the section.
- To deal with routine legal/insurance queries from EA Officers and Principals.
- To deal with routine land/property queries from EA Officers and Claims and Insurance Manager.
- To assist with inputting data on pupil/employee accident reports/claims and provide quarterly reports.
- To ensure confidentiality of certain legal and insurance matters both verbal and written.
- To deal with any other related duties as may be determined by the Claims and Insurance Manager
This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
In accordance with Section 75 of the Northern Ireland Act 1998 the postholder is expected to promote good relations equality of opportunity and pay due regard for equality legislation at all times.
To view the summary of terms and conditions for this post clickhere.
PERSON SPECIFICATION
1. You must clearly demonstrate on your application form under each question how and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria where relevant.
2. You must demonstrate how you meet the criteria by the closing date for applications unless the criteria state otherwise.
3. The stage in the process when the criteria will be measured is outlined in the table below.
4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below using the information provided by you on your application form.
5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
6. In the event of an excessive number of applications the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.
Section 1 Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and whichmay also be further explored during the interview/selection stage.You should therefore make it clear on your application form how and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.
Experience
Hold five GCSE passes (grade A* C) or equivalent including English or Mathematics and a minimum of one years demonstrable administrative/clerical experience in an office environment to include the practical use of computers;
OR
have a minimum of three years demonstrable administrative/clerical experience in an office environment to include the practical use of computers.
Demonstrable experience in the use of Microsoft Office packages .
Shortlisting by Application Form
Section 2 Essential Criteria
The following are additional essential criteria which will be measured during the interview/selection stage in line with EAs Game Changing People Model.
Knowledge of confidentiality duties in terms of personal data and ability to exercise discretion in dealing with confidential or sensitive matters
Interview
Abilities
Good communication skills both oral and written
Good organisational skills
Ability to draft correspondence
Ability to work under pressure and meet strict deadlines
Ability to demonstrate initiative
Ability to work as a member of a team
Interview
Evidence of how your experience and approach to work reflect EAs ethos and values. You will find information about our Valueshere.
Interview
Section 3 Desirable Criteria
Some or all of the desirable criteria may be applied by the Selection Panel in order to determine a manageable pool of candidates. Desirable criteria will be applied in the order listed. You should make it clear on your application form how and to what extent you meet the desirable criteria as failure to do so may result in you not being shortlisted.
Demonstrable experience working in a legal or insurance environment.
Shortlisting by Application Form
Our Values
Through the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.
DISCLOSURE OF CRIMINAL BACKGROUND
The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as regulated activity.
In the event that you are recommended for appointed to a post that involves regulated activity the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background.Please note that youWILLbe expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the preemployment stage.
Further information can be accessed atNI Director theDepartment of Justice.
APPLICANT GUIDANCE NOTES
To view the applicant guidance notes please clickhere.
To learn about the many great benefits of joining the Education Authority click here.
The Education Authority is an Equal Opportunities Employer.
Required Experience:
Senior IC
Employment Type
Full Time
