Senior Secretary
Senior Secretary
Posted on :
06-04-2025
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1 Vacancy
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Job Description
Job ID: 30983
Agency: Human Services
Location: Rapid City SDSalary: $19.72 $23.20 Hourly depending on qualifications
Pay Grade: F
Closing Date: 04/09/2025
About DHS:
The South Dakota Department of Human Services encompasses a broad field dedicated to offering services that support older adults and individuals with disabilities. Our programs promote independence and inclusion through personcentered services. DHS comes together with the common goal of bettering the lives of South Dakotans.
DHS strives to create an environment where people are inspired and challenged to create excellence grow their skills discover advancement opportunities and are rewarded for their contributions. Join our team as we focus on helping our fellow human beings overcome adversity and reach their full potential.
Our Benefits Include:
Click to view additional benefits information:
Job Summary:
The Sr. Secretary for the Rapid City Office is a key position in the operations of the Rapid City Vocational Rehabilitation District. Vocational Rehabilitation is a successful State and Federal funded program that has demonstrated success in assisting individuals with disabilities to obtain employment. The Sr. Secretary is one of the first staff members who greets many of the VR applicants/consumers. Good customer service is a critical component for this position. The position will provide receptionist services scheduling of appointments maintain files maintain financial records to support office operations organize the work for other support staff coordinates schedules manage inventory of documents/forms and other general support staff duties. This position is an office position typically 8 hours a day Monday thru Friday.
The Ideal Candidate Will Have:
Knowledge of:
Skills to:
Ability to:
This position is eligible for Veterans Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I9. The State of South Dakota as an employer will be using EVerify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LIOnsite
Agency: Human Services
Location: Rapid City SDSalary: $19.72 $23.20 Hourly depending on qualifications
Pay Grade: F
Closing Date: 04/09/2025
About DHS:
The South Dakota Department of Human Services encompasses a broad field dedicated to offering services that support older adults and individuals with disabilities. Our programs promote independence and inclusion through personcentered services. DHS comes together with the common goal of bettering the lives of South Dakotans.
DHS strives to create an environment where people are inspired and challenged to create excellence grow their skills discover advancement opportunities and are rewarded for their contributions. Join our team as we focus on helping our fellow human beings overcome adversity and reach their full potential.
Our Benefits Include:
- 15 days/120 Hours of Vacation Leave
- 14 days/112 Hours of Sick Leave
- 11 Paid Holidays
- Employee health insurance includes plan with a $0 premium for employeeonly coverage
- Flexible Benefits Dental Vision Life Insurance Critical Illness and more
- Paid Parental & Family Medical Leave
- 6 Fully Matched Retirement Plan
- Reduced Tuition for InState Colleges/Universities
- Employee Wellness Program
- Continued Education/Training Opportunities
Click to view additional benefits information:
Job Summary:
The Sr. Secretary for the Rapid City Office is a key position in the operations of the Rapid City Vocational Rehabilitation District. Vocational Rehabilitation is a successful State and Federal funded program that has demonstrated success in assisting individuals with disabilities to obtain employment. The Sr. Secretary is one of the first staff members who greets many of the VR applicants/consumers. Good customer service is a critical component for this position. The position will provide receptionist services scheduling of appointments maintain files maintain financial records to support office operations organize the work for other support staff coordinates schedules manage inventory of documents/forms and other general support staff duties. This position is an office position typically 8 hours a day Monday thru Friday.
The Ideal Candidate Will Have:
- The ideal candidate will have great customer service skills able to multitask and work with a variety of people.
Knowledge of:
- English including grammar spelling and punctuation;
- Computer applications such as Word Excel and Internet Explorer;
- Department rules procedures and functions; and
- Basic office procedures.
- business English including grammar spelling and punctuation;
- modern office equipment practices and procedures;
- computer software applications;
- bookkeeping methods.
Skills to:
- Accurately schedule client appointments with VR Counselors;
- Responsive in answering phone calls when dealing with clients their families and partner agencies.
- Communicate clearly and effectively when working with individuals with disabilities; and
- Effectively communicate with agencies personnel and clients;
- Prepares and delivers clear informative;
- Organizational skills to effectively perform all functions of the job in a timely fashion.
Ability to:
- Delegate and distribute clerical support work to other support staff;
- Monitors applicants appointments to assure applicants are being served as soon as possible;
- Word process and complete forms accurately;
- Read and comprehend materials;
- Maintain accurate records and filing system;
- Operate a variety of office equipment;
- Communicate effectively;
- Exercise tact patience and discretion in communicating and dealing with persons of varying backgrounds and temperament;
- Use a case management computer system;
- Organize prepare and update case files and basic records;
- Work effectively with a team of coworkers;
- Provide customer services to providers applicants consumers and their families;
- Understand and work effectively with individuals who have physical or mental disabilities;
- Coordinate schedules with other staff to assure receptionist coverage is being met;
- Monitor receptionists services are being performed appropriately and report to supervisor of any issues;
- Maintain inventory of forms and materials;
- Process payments accurately.
This position is eligible for Veterans Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification Form I9. The State of South Dakota as an employer will be using EVerify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays generous vacation and sick leave accrual dental vision and other insurance options and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
An Equal Opportunity Employer
#LIOnsite
Required Experience:
Senior IC
Employment Type
Full Time
Key Skills
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