ERP Manager

Closing Date

Job Title: Systems Manager ERP

Location: Durrington (Worthing) Hybrid 2/3 days

Contract Type:Permanent

Hours: 37 hours a week

Salary: up to 70K

There has never been a better time to join our organisation as we build towards a greener future tackling climate change minimising our environmental impact and reducing our carbon footprint!

Overall purpose of the role

Job Overview

The primary task of the Business Technology Systems Manager ERP is to ensure the smooth functioning of IT and business technologies so that the business operations can be uninterrupted.

You will be part of Business Technology Services (BTS) team and you will help deliver the departments overall objectives in the short and long term. You will collaborate with solution architecture service delivery project delivery and business counterparts to ensure that the applications are supported & projects are delivered to the highest standards.

Responsibilities will include:

• Overseeing the daily operations of the BTS portfolios and ensuring that systems are running smoothly.
• Develop and document KPIs and standards that meet the organisations needs.
• Develop and implement policies procedures and processes to improve IT operations and increase efficiency and productivity.
• Manage technology vendors and service providers to ensure that the organisations technology needs are met.
• Evaluate and implement new technologies and systems that improve IT infrastructure and support the organisations business goals.
• Lead a team of IT professionals and provide guidance and support to ensure that they are meeting their goals and objectives.
• Maintaining a strong understanding of the organisations business needs and work closely with other departments to ensure that IT is aligned with those needs.
• Communicate at all levels across the business to garner requirements for the implementation of strategy and feed back on progress.
• Ensuring that the organisations IT policies and procedures are up to date and compliant with industry standards and company regulations.
• Keeping up to date with the latest industry trends and developments in IT operations management.
• Assess system performance and recommend improvements.
• Provide support and guidance across the business and externally.
• Liaise with IT service desk to facilitate robust service support for new and upgraded application solutions.
• Facilitate productive relationships with and between key stakeholders during the planning and implementation of business change.
• Ensure that project and business application support documentation is maintained.

Accountabilities of role

• Responsible for application support and continuous improvement taking into account functional and nonfunctional requirements.
• Work with staff/implementation partners/contractors to coordinate the development/implementation of services/application/component.
• Validate system and integration testing.
• Implementing IT quality assurance practices and procedures.

About You

• Proven experience as a Systems Manager ERP.
• Experience with system installation configuration and analysis ideally across a variety of ERP systems.
• Strong leadership skills to effectively manage a team of IT professionals and drive performance.
• Experience of working in large scale and complex ERP environments.
• Excellent communication skills and the ability to interact effectively with team members; senior and key stakeholders.
• Knowledge of IT infrastructure networks and systems to effectively manage and troubleshoot issues.
• Knowledge of project management methodologies such as Waterfall and Agile..
• Knowledge of IT Service Management toolsets.
• Problemsolving aptitude.

Package

This role will be full time Monday to Friday 37 hours a week.

Southern Water operate a hybrid approach to working between our Durrington office and home.

We are offering a salary of up to 70000 per annum depending on skills and experience as well as other benefits including:

Company and performancerelated bonus

Generous pension with up to 11 company contribution

Life assurance payment equal to four times your annual salary

Health benefits through a Cash Plan

Two paid community volunteering days a year

25 days annual holiday

Occupational health service

Perkbox benefits offering discounts and savings on several products and experiences

Study support may be available for jobrelated qualifications

We offer competitive maternity leave and flexible return to work options

Join our Core Technologies team and see how far your career could progress with a company committed to career progression training and development opportunities our customers and the environment.

Does this opportunity excite you but youre not 100 sure if you meet all the requirements for the role Or are you concerned that normal office hours arent possible given your personal circumstances Whilst we cant accommodate every flexible working request well try to find a practical solution. So why not engage with us and find out more about this role

Our customers are at the heart of everything we do because delivering water for life is our core purpose. To achieve this we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of outofhours incident support because when problems appear fixing them is our top priority. Thats why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means youll become part of our incident support team. During your interview your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement:

Please note: If you are an existing Southern Water employee you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months) will be required as part of the recruitment process. If you do not meet these criteria your application will not be considered.