CDOC - Assistant Director of Offender Services

This position is only open to residents of the State of Colorado.

If your goal is to build a career that makes a difference and builds greater public confidence in good government consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government moreeffective and efficient.

The Colorado Department of Corrections is recruiting for a dynamic leader to manage Offender Services which encompasses Central Classification Central Case Management Offender Records Time Computation Court Services/Detainer Operations Central Transportation Unit and Private Prison Monitoring Unit. This position reports to the Deputy Director of Prisons. Specific duties include but are not limited to:

• Provide senior administrative and operational management of Offender Services (OS) which includes all assigned programs such as Central Classification Central Case Management Time Computation Court Services/Detainer Operations Central Transportation Unit Intelligence Unit and the Private Prison Monitoring Unit by delegating authority to subordinate supervisors regarding workflow scheduling and job assignments as well as quality control and compliance;
• Establish the direction goals and objectives of Offender Services in alignment with the CDOC mission and vision by developing an organizational structure by which the statutory mission can be accomplished effectively and efficiently;
• Provide continuous leadership to implement strategies to enhance the work culture and to coordinate activities of a broad and diverse professional staff;
• Develop and maintain relationships with facilities and units within the department and internal/external customers. Attend meetings on a regular basis with local civic special interest groups and government agencies;
• Foster and maintain public relationships and represent Prison Operations Offender Services to various federal state and local inter and intra agency committees legislative district attorney local law enforcement correctional institutions to identify and create opportunities for mutually supportive endeavors and partnerships;
• Formulate or adjust program objectives to ensure compliance with Federal and State statutes Department of Corrections regulations policies and other established correctional standards such as American Correctional Association (ACA) for the management of offenders and to ensure offenders and bed space are managed appropriately and to capacity;
• Evaluate effectiveness and make improvements to operations to ensure appropriate delivery of services and programs to the offender population and internal/external stakeholders;
• Manage and resolve complex issues and maintain balance between program delivery and institutional security;
• Monitor results of organizational initiatives and OS objectives forecasting trends in offender management and classification and direct change when necessary to achieve the mission and vision of the department;
• Take command of any major breaches of security or breach of services for private prisons which affect the safety of staff safety of offenders or jeopardize the CDOCs mission of public safety;
• Provide overall correctional leadership to all staff by coordinating activities and implementing strategies that encourage professional staff development and growth;
• Oversee and manage crisis situations such as a facility emergency or natural disaster for private prisons;
• Make observations through completion of quarterly facility walk through to assess needs identify deficiencies to maintain the expected business outcomes and build relationships with facility staff;
• Assist state private prisons and local jails in response to emergency situations that require offender bed management;
• Serve as appointing authority to all assigned positions and areas of responsibility;
• Appoint correctional and professional staff define jobs determine work hours by analyzing operational needs and staffing patterns;
• Supervise coach and mentor staff by developing performance plans conducting performance reviews and completing performance evaluations in accordance with CDOC AR 145002 and Colorado State Personnel Board Rules;
• Conduct State Personnel Board Rule610 meetings when considering disciplinary action. In accordance with CDOC AR 145012 issue corrective and/or disciplinary action when warranted;
• Ensure subordinate supervisors are providing timely performance plans reviews and evaluations in accordance with AR145002;
• Settle DOC employee complaints by responding to employee grievances in accordance with DOC AR 145024;
• Supervise the preparation of fiscal budgets for facility operations;
• Determine approve and monitor budget allocations and expenditures;
• Review population projections and analyze operating staffing and program needs; recommend changes in resources as they relate to annual budgetary allocations;
• Perform other jobrelated job duties as assigned or required.

Minimum Qualifications:

• Ten 10 years of relevant experience in Business Administration Business Management Education Criminal Justice Sociology Public Administration Psychology and two 2 years of which must have included experience with public or business administration establishing goals and objectives as well as developing and managing a budget to achieve program goals and objectives.
  
  OR

• A combination of related education and/or relevant experience in Business Administration Business Management Education Criminal Justice Sociology Public Administration Psychology equal to ten 10 years and two 2 years of which must have included experience with public or business administration establishing goals and objectives as well as developing and managing a budget to achieve program goals and objectives.

Ensure that the Work Experience section of the application is complete and contains all relevant workexperience related to the positionthat you are applying for. This information will be used to help determine compensation for the position. See resume statements cannot be accepted in lieu of the work experience section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Required Competencies:

• Proven experience managing a staff with diverse professional experience and qualifications;
• Proven ability to manage secondlevel supervisory responsibilities;
• Proven experience with strategic planning development and implementation;
• Proven experience developing and maintaining a positive culture;
• Excellent interpersonal verbal and written communication and public speaking skills;
• Ability to effectively manage and maintain a cohesive partnership in a complex changing environment;
• Excellent leadership supervisory and teambuilding skills;
• Ensure oversight of staff training development and stability;
• Proven operational knowledge of managing institutional facilities;
• Proven ability to provide efficient effective and elegant customer service while managing a multiple programmatic governmental environment;
• Understand develop and implement performance and outcome measures managing effective operations while ensuring performance measures are met;
• Proven experience in budget and fiscal management;
• Proven ability in staffing pattern analysis;
• Provide analytical expertise in strategic planning operational effectiveness and exemplary responsiveness;
• Ability to provide innovation implement and improve the operations through effective performance measures.

Preferred Qualifications:

• Seniorlevel management experience within a criminal justice or correctional environment;
• Experience managing and directing statewide case management and case planning within a complex institutional environment; proven experience managing multiprogrammatic operations between correctional institutional facilities;
• Thorough understanding of strategic planning to ensure compliance with operational standards while achieving program goals;
• Ability to establish strong partnerships with stakeholders outside agencies interest groups community organizations and public officials;
• Ability to provide innovative leadership implement and improve operations through effective performance measures.

ONLY APPLICANTS WHO MEET THE MINIMUM REQUIREMENTS SHALL BE CONSIDERED FOR THIS POSITION.

IMPORTANT INFORMATION

The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQs). Applicants that meet MQs will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include but is not limited to a suitability screening eSkills Assessmentoral assessment written performance assessmentor it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Use ofartificial intelligence (AI) tools including language models to create write or alter any portion of responsesthroughout any step of the assessment processmay result in the disqualification of an applicant.

Be sure the Work Experience section of your application is complete and specifically addresses your qualifications experience and accomplishments as they relate to theDescription of the JobMinimum QualificationsRequired CompetenciesandPreferred Qualificationsas listed above. Resumes and see resume statements will not be accepted in lieu of the Work Experience section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series whichever is higher.Those rehired or reinstated after six months separation will be calculated using the same formula for new hires and promotions.

If you have transcripts a license or other relevant documentation regarding your qualifications upload and attach copies to your application.

If an unofficial copy of transcripts is being submitted at the time of application transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23058 applicants may redact information from certifications and transcripts that identify their age date of birth or dates of attendance from an educational institution.

In order to process a background investigation your application must include at least 10 ten years of the most current work experience unless experience related to the job for which you are applying is later than 10 years. Failure to provide this information could result in delays and/or elimination from the background investigation process

Toll Free Applicant Technical Support:If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support atMonFri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first ensure your documents are PDF or Microsoft Word files and second close the document before you attempt to upload (attach) it.

**You are encouraged to print a copy of this announcement for your records**

Drivers must maintain a valid nonrestricted Colorado driver license obey traffic laws and be able to safely operate a motor vehicle.State drivers are expected to maintain a safe driving record consistent withColorado Division of Human Resources Universal Policy Driving Standards.Eligibility to drive a Stateowned vehicle includes holding a valid Colorado drivers license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations including DUIs or reckless driving can disqualify drivers for up to seven years. All State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.

For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go tospb.colorado; contact the State Personnel Board for assistance at; or refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atspb.coloradounder Rules.

After submitting an application you should receive an immediate email acknowledging your submission. If you do not get the email please check to ensure you have actually submitted the application and typed the correct email address on the application.

Include a working email address on your application; one that is checked daily as time sensitive correspondence WILL take place via email. You may receive email notifications from a Colorado Dept. of Corrections employee or from this email address: It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email; if you do not receive correspondence soon after the closing date or if you have questions about this job announcement please contact Jennifer LaDukeat or.

SCHEDULED DATES OF POSSIBLE APPLICANT ASSESSMENTS (I.E. EXAMS ORAL BOARDS WRITTEN EXAMS) WILL NOT BE MADE UP. IF YOU FAIL TO SHOW AT THE APPOINTED DATE/TIME MAKEUPS WILL NOT BE ALLOWED.