Call Center Customer Service Agent
Call Center Customer Service Agent
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Job Description
Join Our Team at Pattern Promotions Call Center Customer Service Agent
About Us: In a rapidly changing world innovation and creativity are essential. At Pattern Promotions we encourage our team to think outside the box challenge the status quo and develop fresh ideas. We believe that diversity of perspectives drives innovation and we are committed to staying at the forefront of the latest trends and technologies.
Position: Call Center Customer Service Agent
Location: Atlanta GA
Schedule: Weekends Off
Salary: $780 $1125 per week
Job Description: We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. As a pivotal member of our customer support department you will be the first point of contact for customers seeking assistance. Your primary role will involve addressing inquiries resolving issues and providing detailed information about our products and services.
Responsibilities:
- Handle inbound customer calls promptly and professionally.
- Assist customers with inquiries providing clear and accurate information.
- Resolve customer complaints and issues with a focus on satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Identify and escalate priority issues to the appropriate department.
- Follow up with customers to ensure their issues are resolved.
Qualifications:
- High school diploma or equivalent required; further education is a plus.
- Proven experience in a customer service role preferably in a call center.
- Excellent communication skills both verbal and written.
- Strong problemsolving skills with the ability to think on your feet.
- Ability to work in a fastpaced environment and handle a high volume of calls.
- Proficiency in using computer systems and software applications.
Benefits:
- Weekends off for a balanced worklife schedule.
- Competitive weekly salary ranging from $780 $1125.
- Excellent growth opportunities within our company.
- Supportive and innovative work environment.
- Ongoing training and professional development to advance your career.
If youre ready to launch your career in Call Center Customer Service Agent with a company that values innovation and growth apply now! Join Pattern Promotions and be part of a team where your ideas and dedication make a difference.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
