Business Systems Analyst

Job Summary
Job Summary Reviews analyzes and evaluates business systems and user needs for the Clinical Trials Office CTO in the Department of Pediatrics at the University of Utah School of Medicine. Documents requirements defining scope and objectives and formulates processes to parallel overall business strategies. Position has a high focus on customer service training education and conflict resolution. The University of Utah offers a comprehensive benefits package including: Excellent health care coverage at affordable rates 14.2 retirement contributions that vest immediately Generous paid leave time 11 paid Holidays per year 50 tuition reduction for employee spouse and dependent children Flex spending accounts Free transit on most UTA services Employee discounts on a variety of products and services including cell phones & plans entertainment health and fitness restaurants retail and travel Professional development opportunities Additional benefits information is available at Functions Analyzes current business processes and makes recommendations for improvement based on industry trends and professional business knowledge. Improves training and operational procedures within the CTO to increase efficiency and productivity. Develops tools to support the training and education of CTO software and systems. Leads the planning and design of CTO systems to ensure business needs are met. Proactively proposes new initiatives to evaluate and promote utilization of data for industry improvement. Serve as the primary subject matter expert on the OnCore CTMS platform. Provide training sessions for clinical research teams on how to use OnCore efficiently. Serve as the first point of contact for troubleshooting OnCorerelated issues and provide timely solutions. Assists in development and facilitation of CTO system reporting trainings and presentations. Develops and facilitates CTOs website design in collaboration with CTO management. Effectively tracks project progress to facilitate the successful completion of office deliverables. Actively participates in and contributes to process improvement team building and professional development. Works directly with collaborating teams at the University to understand the individual needs of the business. Creates and presents reports to CTO Leadership to support recommendations. Oversees implementation of projects from beginning to completion. Uses a variety of data analysis and organization tools to discover the most impactful insights. Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job. Comments Familiar with relational database concepts and clientserver concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting hearing listening talking. Often: Repetitive hand motion (such as typing) walking. Seldom: Bending reaching overhead.

Minimum Qualifications
Requires an associates degree in a related area or equivalency (one year of education can be substituted for two years of related work experience) and 24 years of experience in the field or in a related area. Familiar with relational database concepts and clientserver concepts. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.