Housing Program Manager
Housing Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Department: Housing
Reports to: Director of Programs
Employment Type: InPerson FullTime Salary Exempt
About Our House
Our House empowers homeless and nearhomeless families and individuals to succeed in the workforce in school and in life through hard work wise decisionmaking and active participation in the community. The Our House team has defined a set of seven Guiding Principles that characterize our culture and that we intentionally seek to uphold: Hard Work Wise DecisionMaking Community Initiative Integrity Safety and Heart.
About the Role
You will be responsible for the overall strategic and operational success of Our Houses Housing Programs including the Shelter the Hasbro House the Mabee House and the new family housing building set to open in 2026. You will work closely with the Housing Team and case management team to ensure that residents receive the services they need to successfully work the program find employment and prepare for transition into permanent housing.
What Youll Do
- Provide overall vision and leadership of the Housing Program at Our House including the Shelter and Family House Programs. Together these facilities are home to over 150 homeless men women and children each night.
- Support growth of the Housing Program at Our House by actively engaging in campus expansion projects. Make strategic decisions about Housing Program policies procedures and rules and make improvements based on best practices data and client feedback and seek input and guidance from the Our House team.
- Lead the Housing Program team to achieve programmatic goals related to resident successemployment savings planned exits and transition to permanent housing.
- Ensure the Housing program is adequately staffed at all times the Housing Program uniquely operates 24/7 every day of the year and requires a careful staffing plan. This may include occasionally filling in for night or weekends shifts at the Intake Desk and being oncall for one month every quarter.
- Prioritize the safety of Housing residents staff and volunteers through procedures related to structure security physical/mental health hygiene and crisis management.
- Uphold an environment of respect and professionalism in the Housing Program. Make sure that all residents are treated fairly respectfully and that the Housing Program is traumainformed inclusive and safe for all people.
- Maintain a wellstocked inventory of food clothing linens and hygiene items that meet the basic needs of residents of the Housing Program.
- Support a quality Meal Service program by supervising a Shelter Cook Job trainee maintaining relationships with feeding program partners inkind donors and volunteers.
- Use wise decision making and integrity to evaluate resident grievances coach residents through conflict regularly meet with residents of the program and assess appeals to writeups and appeals to evictions from the Housing Program.
- Build a sense of community and positivity in the Housing Program through regular resident meetings and special events and through celebrating resident success.
- Ensure that all red flag incidents or concerns in the Housing Program are reported and documented to the appropriate authority as well as the Director of Programs Director of Operations or Executive Director.
- Ensure compliance with regulatory agencies of the Housing Program including relevant standards of the Fair Housing Act the U.S. Dept. of Housing and Urban Development and the Arkansas Department of Health.
- Work with the Development Team on compliance with all grant requirements including reporting maintaining files data tracking and performance measures.
- Collaborate and communicate with all other Our House programsCareer Center Mental Health Stability Program and Childrens Programsto provide holistic wraparound and coordinated services to residents of the Housing program.
- Attend training professional development and community meetings relating to homelessness and social services and create and find training opportunities for the Housing team that improve the quality of programming.
- Serve as representative of the Housing Program and participate in fundraising events tours meetings with current or potential funders thank you letters to supporters assistance with grants identification of needs and communication of relevant stories.
- Actively engage and energize Our House staff members volunteers partnering organizations donors and grant funders at Our House.
- Conduct other duties as assigned to fulfill Our Houses mission.
What Youll Bring
- At least three years experience working in a leadership position in a program or organization serving high risk individuals
- Ability to work effectively with diverse staff clients and community members
- Ability to implement and supervise a positive learning environment while incorporating academic enrichment programming
- Experience with conflict resolution and/or crisis management
- Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project skills
- Actionoriented entrepreneurial adaptable and innovative approach to planning
- Ability to work effectively in collaboration with diverse groups of people
- Passion idealism integrity positive attitude missiondriven and selfdirected
- Must be able to lift 30lbs
Requirements
- Bachelors degree required
- Must possess a valid drivers license and vehicle to use in performance of job. Position requires some travel within Central Arkansas.
- CPR / First Aid certification within 90 days of employment
- Must be able to pass criminal background checks child and adult maltreatment registry checks sex offender registry checks and a preemployment drug screen
Benefits & Perks
- Insurance benefits are available on the first day of the month following start date:
- 95 employerpaid premiums for employee health insurance
- Optional employeepaid dental vision and life insurance
- 401(k) match up to 4 after one year of employment
- 10 days of annual leave and 10 holidays per year including a birthday holiday
- 15 days additional leave for requirements of life
- Employee Assistance Program
- Eligible for tuition discount at UA Little Rock
Our House is a drugfree workplace.
Our House is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members. People of color and members of the LGBTQ community are encouraged to apply.
Required Experience:
Manager
Employment Type
Full-Time
