Avaya Cisco Prime Meraki Wireless Brocade Cisco Voice Networking Infra Load Balancer Cisco Routing and Switching Vlocity Juniper Viptela Network Monitoring Cisco Wireless Cisco SAN Argus Implementation Cisco Firewall
Specialization
Network Engineering: Engineer Network
Job requirements
Core Network (DDI): Duties and Requirements: Review change request forms submitted by customers to validate accuracy and identify issues with implementation. Collaborate with requestors to refine request forms when required. Test change requests in lab when required. Implement and validate changes in production. Provide technical information in support of customer service requests. Respond investigate and troubleshoot monitoring alerts and customer raised incidents. Troubleshoot DNS DHCP IPAM and NTP related configuration and service issues. Plan test in lab and implement patches in production for DNS DHCP IPAM and NTP infrastructure. Generate monthly customer facing operational reports. Train and lead future teammates when required. Make recommendations for process and technical improvements. Work closely and effectively with customers partners vendors and team members to provide exceptional customer service. Education and Experience: network systems administration and DDI Experience. Strong communication skills written and verbal. Strong technical documentation skills (Visio PowerPoint etc). Expertise with Linux. Expertise with ISC BIND. Expertise with ISC DHCP. Experience with Active Directory and Microsoft DNS & DHCP. Recent and strong background with BlueCat. o Ideally BlueCat certified. Working to strong background with Infoblox and Diamond IP. o Ideally Infoblox and/or Diamond IP certified. has context menu
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