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Product Specialist

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1 Vacancy
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Job Location drjobs

Baltimore, MD - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Company Description
Alertus protecting people from harm is our mission and our passion. As the leader in mass notification we are committed to providing customizable scalable and costeffective solutions as we know even a few seconds of warning can help save lives during an emergency.

Our employees are integral to the companys success and impact countless peoples lives safety and wellbeing. We aim for a positive collaborative environment that allows employees to work across departments easily and effectively.

Job Description
We are looking for a high energy professional to make a meaningful impact on Alertus its customers and the mass emergency notification industry. In this role you will be responsible for developing and applying product knowledge specific to Alertus Technologies emergency notification products and services while serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications product training product management activities solution design and product demonstrations.

Our ideal candidate possesses a technical aptitude a strong work ethic collaborative communication skills and an ability to thrive in a fastpaced environment. Additionally the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers critical communication strategy.

A Day in the Life:

    • Work with the Director of Product Management and the Sales Engineering Team to develop product knowledge and assist in maintaining Alertus many demo environments
    • Assist the Director of Product Management in identifying customer requirements and conveying requirements to the product development teams to ensure requirement understanding
    • Conduct market research using tools such as surveys desktop research and customer calls to assist in analyzing market trends customer feedback and other sources to influence product strategy
    • Participate in sales and product meetings as assigned by the Director of Product Management to collaborate and strategize with business and engineering teams
    • Demonstrate Alertus core products and services as assigned by the Director of Product
    • Participate in qualifying system integration opportunities and assist in implementing testing and documenting integrations
    • Assist the Technical Writing Team in drafting and reviewing product documentation
    • Participatein product training development and delivery to support Alertus employee professional development
    • Assist with new product releases and events

Required Skills:

    • Basic understanding of application programming interfaces (APIs) and webhooks
    • Ability to learn complex concepts and communicate them to technical and nontechnical individuals
    • Energy passion enthusiasm and a positive attitude
    • Exceptional organization time management and prioritization skills
    • Unmatched verbal written and interpersonal communication skills
    • Ability to become an expert assigned to Alertus products and services

Education and Experience:

    • BA/BS in Computer Science Information Technology or Electrical Engineering
    • Academic or practical experience with Java and Python
    • Demonstrated ability to articulate the value proposition of product functionalities

Alertus Career Advantages:

    • Unlimited Paid Time Off
    • Paid Holidays
    • 401(k) Retirement Plan
    • Medical Dental and Vision Plans
    • Shortterm Disability Accident Hospital and Cancer Insurance
    • Live Near Your Work Homebuying Incentive Program
    • Employee Referral Bonuses
    • Flex Scheduling
$47000 $64000 a year
The referenced base salary range represents the low and high end of Alertus salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors which may include the successful candidates geographic location skills work experience market conditions education/training and other qualifications.

Additional Information:
All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.

Protecting people from harm is what we do. Its our mission and our passion. As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID19.

Alertus Technologies is an Equal Opportunity/Affirmative Action Employer. All applicants will be considered for employment without attention to race color sex religion sexual orientation gender identity national origin disability or status as a protected veteran.

All your information will be kept confidential according to EEO guidelines.

AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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