Ocean Freight - Warehousing Bureau Coordinator
Ocean Freight - Warehousing Bureau Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Customs Administrator
Reports to: Customs Team Leader
Location: Specify Location
Salary: Competitive depending on experience
Rewards & Benefits
At EV Cargo we support your development help you grow and offer you a competitive package that includes:
Competitive annual leave
Reward Gateway access to significant savings and cashback on 900 top retailers including groceries wellness products travel and more!
Employee Recognition Scheme
Excellent Pension Scheme
Life Assurance
Cycle Scheme
We foster a culture that encourages innovative ideas and recognizes that your talent is key to our success!
Key Responsibilities
Provide excellent customer service to our clients.
Obtain and communicate necessary information internally and externally to ensure correct measures are in place and customer needs are met.
Manage print and sort customer documentation.
Ensure documentation is obtained within set timescales.
Obtain accurate data from supplier websites.
Input data and maintain an efficient filing system.
Meet tight deadlines while maintaining accuracy.
Work effectively as part of a team and continuously improve processes.
Be available to work 1 in 4 weekends on a team rota.
Thrive in a performancebased environment measured by KPIs.
Advise customers on shipping details and provide necessary documentation.
Ensure compliance with import and export laws and regulations.
Resolve arising problems and complaints.
Monitor email inbox resolve queries or escalate as needed.
Continuously review and improve processes.
Liaise with customers to ensure all required documentation is correct and completed within tight timelines.
Upload data to systems ensuring supporting documents are included.
Our Ideal Candidate
Qualifications:
A Level 2 in English & Maths is desirable but not essential.
Experience:
Previous experience in an import/export/customs environment is advantageous but not essential as full training will be provided.
Strong administration skills are required.
Skills & Competencies:
Excellent written and verbal communication skills.
Ability to engage and communicate effectively with diverse audiences across all areas of EV Cargo.
Strong relationshipbuilding skills with colleagues and customers.
High accuracy and attention to detail.
Good numeracy skills.
Wellorganized and selfdriven with the ability to meet set deadlines.
Why Join Us
If youre excited about working for EV Cargo and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for! We aim to support your growth and development within our expanding company.
Let us be your employer of choice.
About Us
EV Cargo has grown to become a predominant international supply chain partner to many of the worlds leading brands. We enable customer success through marketleading air ocean surface freight logistics supply chain and technology solutions. Our growth is accelerating worldwide.
Diversity & Inclusion
Equality diversity and inclusivity are at the heart of everything EV Cargo does. We foster a diverse and inclusive community that respects individuals and enables them to achieve success. We ensure that all colleagues have equal opportunities to succeed regardless of origin gender age disability sexual orientation gender identity or affiliation with political religious union or minority groups.
Additional Information
EV Cargo reserves the right to close this vacancy before the stated closing date if a high volume of applications is received. Due to the number of applications we regret that we are unable to provide detailed feedback to applicants who were not shortlisted.
Legal Requirement: Applicants must have the legal right to live and work in the United Kingdom.
Other details
- Job FamilyWarehouse
- Job FunctionOperations
- Pay TypeSalary
Required Experience:
IC
Employment Type
Full-Time
