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Service Engineering Technical Writer

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1 Vacancy
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Job Location drjobs

Springfield - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

POSITION SUMMARY:

We are seeking an experienced Service Engineering Technical Writer to join our team. This role is essential in collaborating with internal design and engineering teams to develop clear accurate and userfriendly documentation for the effective diagnosis servicing and repair of our products. The ideal candidate will have strong mechanical knowledge excellent communication skills and the ability to translate complex engineering concepts into accessible documentation.

ESSENTIAL FUNCTIONS:

  • Compose/revise technical material editing and proofreadingtechnical materials
  • Collaborate with engineers subject matter experts and stakeholders to gather information and ensure documentation accuracy.
  • Maintain revise and document Owners manuals during product launches
  • Develop detailed assembly instructions and repair procedures.
  • Benchmark userfriendly documentation for dealers and technicians
  • Update and maintain existing documentation to reflect changes in processes equipment and best practices.
  • Stay current with industry trends and best practices in technical writing to enhance documentation processes.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: Associate Degree
  • Preferred Degree: Bachelors Degree in STEM Technical Degree (if applicable)
  • Years of experience: 35 years of experience in an engineering or mechanical service role.

KNOWLEDGE SKILLS AND ABILITY:

  • Strong mechanical aptitude with the ability to understand and document technical processes.
  • Excellent verbal and written communication skills with a customerfocused approach.
  • Ability to collaborate effectively with crossfunctional teams.
  • Strong problemsolving skills with the ability to analyze complex technical issues and develop clear solutions.
  • Exceptional organizational skills attention to detail and the ability to manage multiple projects under strict deadlines
  • CAD/CATIA experience preferred

TRAVEL REQUIREMENTS:

  • Limited travel to local manufacturing plants boat shows & marinas

PHYSICAL REQUIREMENTS:

Regularly sits and does computer work.

Occasionally walks and stands.

Seldom/Never lifts up to 50 lbs.

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures policies and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants worldclass resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at

White River Marine Group

Employment Type

Full-Time

Company Industry

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