Culinary Services Front of the House Lead

About Kendal at Lexington
Kendal at Lexington is a vibrant notforprofit Life Plan Community located in the heart of the scenic Shenandoah Valley. We are dedicated to fostering a welcoming inclusive environment that values respect collaboration and lifelong learning. Our community emphasizes exceptional care enriching experiences and a commitment to the wellbeing of both residents and team members. As part of the Kendal system we are guided by Quaker principles that inspire our focus on community integrity and service. Joining our team means becoming part of a missiondriven organization where you can make a meaningful impact every day.

Position Overview:
We are seeking a dynamic and motivated Front of House (FOH) Team Lead to join our culinary services team. As the FOH Team Lead you will play a pivotal role in ensuring exceptional dining experiences for residents during the closing shift. This is a handson leadership role supervising and training staff maintaining service standards and managing daily operations in a fastpaced customerfocused environment.

Pay: Starts at $20 per hour and above based on years of experience.

Key Responsibilities:

• Supervise and assist FOH staff ensuring smooth operations and exceptional service quality.
• Train new FOH team members including effective use of the Cubigo system and understanding the point system.
• Conduct audits provide feedback and guide staff through performance improvements.
• Ensure FOH areas meet sanitation and infection control standards complying with organizational policies.
• Foster a positive and inclusive team environment holding staff accountable and supporting daily operations.
• Complete daily closing paperwork and ensure all tasks and checklists are followed.
• Oversee grocery orders ensuring inventory is stocked and available.
• Maintain professionalism in all interactions with residents addressing their needs promptly and accurately.
• Participate in required training including inservice education and Relias courses.

Qualifications:

• Education: High school diploma or equivalent. Serve Safe Certification (or willingness to obtain within 90 days).
• Experience: Minimum of 2 years in a supervisory or team leadership role within food service emphasizing customer service.
• Proven ability to motivate discipline and lead a team effectively.
• Strong organizational communication and problemsolving skills.
• Certifications: Willingness to obtain TIPS certification within the first 90 days.

Physical Requirements:

• Ability to stand and walk for most of the workday.
• Ability to stoop bend and stretch in tight spaces.
• Capability to lift carry push and pull up to 60 pounds.
• Comfortable working with industrial cleaning chemicals and in fastpaced environments.

Work Environment:

• Customerfacing fastpaced setting with occasional highpressure situations.
• Evening weekend and holiday shifts are required as part of the closing team.

Competencies:

• Confidentiality and professionalism in handling resident information.
• Strong communication skills to ensure smooth coordination with residents families and staff.
• Leadership skills to motivate guide and hold staff accountable.
• Cultural awareness to foster an inclusive dining environment.
• Problemsolving mindset with a cando attitude.

Benefits:

• Generous PTO to support worklife balance.
• Enjoy paid holidays throughout the year.
• Comprehensive medical insurance options to support your health needs.
• Free access to our stateoftheart fitness center.
• 403(b) retirement savings plan with employer contributions.
• Employerpaid life insurance shortterm disability (STD) and longterm disability (LTD).

Submit your resume and a cover letter detailing your qualifications and interest in the role.

We are an equal opportunity employer and value diversity in our workplace.