General Manager
General Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Arlo Williamsburg is now seeking a dynamicGeneral Manager.In the lifestyle hospitality industry people make the difference.Arlo Hotelsis committed to being a great place to work providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment. Here at Arlo we ask all our team members to be themselves andembrace it!Are you someone whoispassionateaboutpeopledrivenby purpose andcleverin your approach If so keep on reading!! Here atArlowe strive to create a sense of awe that leaves those we touch wanting more......
SUMMARY DESCRIPTION:
The General Manager is responsible for effectively leading the daytoday operations of the hotel and its team members. This position focuses on preparation of budgeting strategizing planning organizing and directing all hotel services inclusive of all frontofhouse and back of house operations while embodying the culture of Arlo Hotels.
RESPONSIBILITIES AND AUTHORITIES:
- Always treats guests with courtesy and respect in a variety of situations.
- Displays honesty & integrity.
- Communicates effectively to staff using tools such as development reviews training departmental orientation and monthly departmental meetings.
- Motivates inspires and develops team members.
- Create preventive maintenance programs for consistency of the product
- Ensures updated safe work environment
- Is an inspirational leader able to motivate team members to be consistently engaged in serving others always looking for that opportunity.
- You build strong partnerships with internal customers and outside vendors
SPECIFIC DUTIES
- Possess excellent communication and leadership skills and are a strongcreative problem solver both with Team members and thirdparty partners operating within the hotel
- Embodies the values of Arlo and is culture driven in their performance.
- Monitors the performance of the hotel through verification and analysis of the hotels guest satisfaction system and financial reports.
- Proactive and initiates items required to remain aligned with the budget and goals.
- Works directly with the Corporate Director of Operations and Asset Manager to strategize on forecasting and budgets.
- Proactive selfstarter who can work well both independently and aspart of a team
- You are comfortable being a change agent and creating a welcoming environment
- You are confident and have the ability to think clearly on your feet and underpressure
- You love to negotiate and create winwin situations for customers ownerspartners and all operational team members alike
- Overseeing and directing the daily operations for all hotel operations.
- Daily Coordination with Food & Beverage Director and Events Director to ensure a seamless thoughtful and excellent level of service.
- Directing implementing and maintaining a service and management philosophywhich serves as a standard to respective department heads and staff.
- Design and implement training for departments to continuously exceed standard service and operational standards as set by Arlo Hotels.
- In conjunction with Asset Manager develop and implement strategies to ensure seamless service delivery while maximizing revenue and management costs.
- Develop and direct the performance of departmental managers and supervisorsto ensure the highest levels of guest and employee satisfaction in a cost efficientmanner.
- Assists in leading Safety Initiatives and Security provisions.
- Assist the Asset Manager in the protection and enhancement of all hotel assets through appropriate programs in maintenance security and housekeeping as well as through the capital budgeting process.
REQUIREMENTS:
- A minimum of 58 years previous Assistant General Manager or Director of Operations experience in the lifestyle full service hotels. New York experience an asset.
- Intensive directexperience in various hotel operational departments includingFront Office Guest Services Housekeeping Security/Loss Prevention and/orEngineering and Food & Beverage.
- Previous experience in managing and leading in house Food & Beverage Department.
- Proven track record of designing and implementing service standards andprocedures that yield high guest and employee satisfaction needed.
- Previous experience managing third party or leased space arrangements.
- Strong financial acumen with an ability to partner with other departments todrive revenue and manage expenses.
- Proven ability to communicate professionally and tactfully in all interactions withguests and employee.
Salary Range:$200000 perannum $225000 per annum
Required Experience:
Director
Employment Type
Full-Time
