Doula

Are you excited about a new and exciting opportunity Do you have a passion for working with families and individuals in need of healthcare housing and community support services Are you interested in working for a missiondriven and innovative organization Well look no further! At Community of Hope we envision Washington DC where everyone is healthy housed and hopeful. If you are ready to make a positive difference in the community this position is for you!

Our mission: To improve health end homelessness and partner with communities to make Washington DC more equitable.

Our Approach and Values:

We celebrate peoples strengths and acknowledge the impact of trauma on peoples lives.

We embrace diversity welcome all voices and treat everyone with respect and compassion.

We lead and advocate for changes to make systems more equitable.

We strive for excellence and value integrity in all that we do.

Position Summary: The Doula provides culturally competent and patientcentered doula care (social physical and emotional support before and during labor) and ensures that doula patients receive culturally competent patientcentered education in preparation for birth and care of newborn. This is a fulltime position located at our Family Health & Birth Center in NE DC and reporting directly to our Lead Doula.

The salary for this position ranges between $60000 $65000 annually and the offer amount is determined by the candidates education qualifications and experience. Indeed provides their own estimated salary calculator and is not affiliated with COHs range.

Highlighted Duties and Responsibilities:

Patient Care:

• In conjunction with the Perinatal Care Coordinators and Midwives identifies patients who are interested in doula support/services and ensures that data is accurately updated in eClinical Works (eCW) and other tracking systems as well as communicated to Midwives and COH staff.
• Closely monitors a caseload of 1020 patients at various stages of pregnancy and complexity as identified via their medical and social needs using the Perinatal Care Coordination Tiered systems for assessing risk factors.
• Employs creative outreach strategies to maintain connection to doula services for 100 of patients on caseload.
• Orients all referred patients to doula services ensuring the completion of doula services intake materials and care plans within 10 business days of referral and within 5 business days for urgent referrals.
• Orients all referred perinatal patients of COH intrapartum supportprovides education on birthing options and locations policies that impact doula supports warning signs and Midwife on Call line.
• Offers three doula prenatal visits labor support postpartum visit(s) and supporting accompaniment to prenatal medical appointments to all referred patients who have completed their intake. Provides 100 of agreed upon services in care plan for all assigned eligible patients.
• Provides ongoing health childbirth and newborn education to increase preparedness and confidence of birthing person and support system and increase safety during perinatal period and newborn stages.
• Provides ongoing general resource and programming connection to patients as needed. Reports identified barriers to care and social wellbeing to the care team. Escalates patients of concern to supervisor with appropriate urgency.
• Communicates and coordinates care with care team to inform delivery of tailored doula care services.
• Attends Centering Pregnancy sessions to meet patients provide information about doula support and encourage utilization of services.
• Participates in case conferencing and warm handoffs with other COH care team members to ensure adequate care and support for perinatal patients: this includes participating in shift swaps during birth.
• Participates in meetings including morning staff huddle in clinic (as needed) as well as Maternal Child Health Department.
• Maintains accurate caseload and completes discharges within 10 days of end of services.

Clinical Responsibilities:

• Provides inperson and virtual doula support to patients following approved guidelines.
• Cooperates with clinical and office policies and protocols.
• Maintains the required productivity numbers expected by COH as set by the Perinatal Leadership.
• Provides shadowing opportunities to staff in their orientation periods as agreed upon with supervisor.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential.
• Maintains safe secure and healthy work environment by following standards procedures and legal guidelines.

Community and Other Responsibilities:

• Provides updates on client successes or program outcomes for fundraising and communication purposes as needed.
• Attends Health Services staff meetings and all other staff meetings.
• Represents COH at Maternal and Child Health related community functions as requested.
• Provides safety and resource checkins for perinatal patients as requested.

Minimum Qualifications:

• Certification as a Birth Doula by DONA CAPPA ALACE or other Medicaid approved doula training program required.
• Minimum High School diploma required; Associates or Bachelors degree in social work nursing public health or similar discipline preferred.
• Demonstrated experience in providing labor support and attending births in the role of a Doula at hospital and/or birthing center births.
• Demonstrated knowledge of prenatal education childbirth education breastfeeding labor comfort measures newborn care and managing the postpartum period.
• Demonstrated cultural competence in communicating with people from various backgrounds.
• Demonstrated knowledge of maternal health disparities and the impact of doula services
• Strong interpersonal skills.
• Strong organization and communication skills.
• Ability to work with computers and spreadsheets.
• Willingness to be oncall to provide labor support to patients required. Must be available weekends and nights.
• Ability to travel to various COH locations and patients homes as needed which requires the maintenance of safety sensitive status and reliable transportation.
• Current adult and child CPR certification (ACLS or BLS for the Healthcare Provider or equivalent) required.
• Proof of vaccination against COVID19 is required COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason subject to applicable law.
• In relation to remote work versus onsite expectations this position is classified as the following: Hybrid: Remote work and onsite work requirements are generally split roughly 50/50. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.

At COH we understand the toll that the Covid19 pandemic has taken on the workforce which is why we prioritize the following wellbeing and worklife balancecentered benefits:

• Remote work opportunities are available for many of our roles promoting a culture of worklife balance.
• 8hour workdays which include a paid lunch
• 11.5 paid company holidays 1 personal floating holiday 15 days of paid vacation (increases to 20 after 3 years of service) and 12 days of paid sick leave on an annual basis
• Annual performancebased raises up to 5 of your annual pay
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
• Tuition reimbursement loan repayment for clinicians licensing reimbursement and continuing education unit funds for licensed staff
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30 promotions each year
• Ongoing internal leadership training for supervisors
• Diversity equity and inclusion training and initiatives for all staff
• Ongoing wellbeing activities culture compact activities and traumainformed care initiatives
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
• Life insurance shortterm disability and longterm disability insurance
• 403(b) Retirement Plan
• Flexible Spending Accounts for medical and dependent care reimbursable expenses
• And much more!

About Us:

Community of Hope is a missiondriven innovative and rapidly growing nonprofit. For 45 years we have provided healthcare housing and community support services to make Washington DC more equitable. As a Federally Qualified Health Center we provide medical dental emotional wellness and care coordination services for the whole family at three locations in DC.

Community of Hope also strongly emphasizes maternal and child health with midwifery practice and the only freestanding birth center in DC. In 2024 Community of Hope provided about 50000 medical visits 6300 dental visits and 17000 behavioral health visits for about 16000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1600 households1384 families and 220 individualsexperiencing homelessness in DC. Community support through Family Success Center our WIC nutrition centers and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy housed and hopeful.

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff.

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope contact a Recruiting Coordinator. Email: Phone:. Community of Hope is an equal opportunity employer.