Collections Specialist Credit: Overview: We want to be the fastest sports brand in the world. Thinking fast. Acting fast. But nevertheless sustainable.
This mission statement is mirrored not only by our new brand promise Forever Faster but also by our guiding principle for the entire company.
To achieve our objectives we require individuals that do not merely break the rules but change the game.
HOW TO CHANGE THE GAME Tasks and Responsibilities Responsibilities include but are not limited to:
Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls customer deductions and customer reconciliations.
Review daily credit holds through review of customer history industry credit reports to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
Run and analyze weekly aging deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
Perform ongoing cash collections.
Correspond with assigned sales reps and customer accounts on a regular basis to proactively resolve collection issues.
Represent the brand and utilize the PUMA 4Keys (Fair Honest Positive Creative) in all decisions actions processes and practices.
WHAT MAKES YOU A GAMECHANGER Qualifications:
1 years of experience
Knowledgeable with Microsoft Office applications including Excel Word and Outlook
Negotiation and problemsolving skills
Effective phone/email communication skills
Basic understanding of Billing AR and Credit and Collections procedures
Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook Negotiation and problem-solving skills Effective phone/email communication skills Basic understanding of Billing, AR, and Credit and Collections procedures
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