Tram Operator
Tram Operator
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Job Description
Overview
As the only aerial tramway in Southeast Alaska guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneaus top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery explore the miles of trails atop Mount Roberts and learn more about Alaska Native culture.
Summary:
Under the direction of the Tram Operations Supervisor and/or the Director of Maintenance and Operations is to be knowledgeable of operational and emergency procedures and related equipment needed to perform the assigned duties. All personnel shall use reasonable care while performing their duties.
Were excited to share that the job is based in beautiful Juneau Alaska! We kindly ask that all applicants either live in Juneau or be open to relocating at their own expense.
Pay and Benefits:
Seasonal Employees are eligible for the Seasonal Employee Layoff Bonus Plan. The plan is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However Goldbelt Inc. may in certain limited circumstances grant discretionary performance bonuses outside of this program in the sole discretion of the Company.
Goldbelt Inc. hopes that by providing shortterm incentive compensation this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.s longterm value.
Starting Rate:$19.00 DOE
Qualifications
Necessary Skills and Knowledge:
Ability to meet time and attendance requirements.
Ability to work all schedules including days evenings weekends and holidays.
Ability to handle stress under pressure.
Ability to provide quality customer service.
Ability to physically lower passengers and repel out of the tramway cabin under the direction of the Director of Maintenance and Operation and staff also to be able to switch to Auxiliary Mode of operation (backup).
Excellent communication and superior customer service skills.
Ability to problem solves a situation including the identification of consequences resulting from the correct/incorrect operation of aerial tramway equipment.
Ability to learn understand and follow verbal and/or written instructions.
Skill in operating personal computer utilizing a variety of computer software.
Working knowledge/familiarity of tram operations systems.
Skill in establishing and maintaining cooperative working relationships with other employees.
Ability to balance the requirements of focusing totally on center console operation and providing service to walkup inquirers.
Ability to work directly with the public providing prompt and courteous information and assistance on an as needed basis.
Ability/willingness to learn and pass on to guests those areas of interest to visitors such as local history people culture geography etc.
Ability to stay calm cool and collected in the event of a tram operation stoppage of any kind guests riding with you will be looking to you for guidance and/or direction.
Minimum Qualifications (education experience skills):
High school diploma or equivalent.
Ability to successfully pass a background check.
Completion of one season as a Tram Cabin Conductor (with GATI) or as an aerial tram operator/attendant elsewhere or other relevant experience.
Current CPR Certification and First Aid training or ability obtain within 30 days.
Drug testing may be required.
Preferrred Qualifications (education experience skills):
Valid drivers license and an acceptable driving record.
Responsibilities
Job Duties:
On a daily or shift basis and in accordance with GATIs policies & procedures and in accordance with all ANSI B77 guidelines is to assume responsible charge of the aerial tramway and of Tram Control and its equipment (i.e. console which controls the movement and operation of the aerial tramway cars; controls all tramway starts; maintains all operational logs as required by the ANSI code).
Assists the Tram Operations Supervisor with making daily or shift assignments and supervision of all Tram Attendants.
To verify preoperational inspection (per ANSI B77 2.3.2.4.2 is completed and documented before public operation.
To start the aerial tramway while operating for the public (per ANSI B77 2.3.3.5.2;
To maintain operational log as required (per ANSI B77 2.3.5.1.
To deny access to the aerial tramway to any person; using procedures and criteria provided.
Advises the Tram Operations Supervisor of observed abnormal or unusual conditions that may adversely affect the safety of the operation.
To terminate passenger operations (per ANSI B77 2.3.2.5.8.
Trained and experienced to handle normal operational and emergency evacuation procedures including emergency rope evacuation and rescue car operations initiates action to notify emergency response personnel.
Trained and experienced to start the standby diesel engine generator performs that task immediately or directs a trained Tram Attendant to do so upon electrical power failure.
Monitor weather patterns and report them to maintenance as needed.
Monitor water systems.
While on duty communicates with all Tram Attendants regarding passenger load all stages of movement problems etc.; during car operation focus totally on control center electronics without allowing distractions to occur while maintaining a high level of customer service.
May function as a Tram Attendant during normal operation and/or unexpected staff absences emergencies and/or break relief for Tram Attendants.
Performs other incidental and related duties as required and assigned.
Employment Type
Unclear
