SUV Tour Driver
SUV Tour Driver
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Salary Not Disclosed
1 Vacancy
Job Description
SUV Tour Driver
Starting at $17/Hr
Department: Tours and Transportation
Reports to: General Manager
Status: NonExempt
I. Job Purpose/Objective:
This position is responsible for delivering highquality personalized transportation and tour services. Youll be responsible for interacting with visitors throughout the tour while sharing captivating facts and stories about the beautiful island we call home. This role involves ensuring the safety and comfort of clients providing knowledgeable and engaging tour experiences and representing Roberts Hawaii with professionalism and courtesy.
II. Essential Job Functions:
Incumbent may perform any or all of the following:
- Daily Duties:
- Documentation: Ensure all required driver documents are current and comply with DOT regulations.
- Customer Service: Greet clients warmly and professionally maintaining a high standard of personal appearance.
- PreTrip Responsibilities:
- Conduct a thorough pretrip inspection of the SUV completing the Drivers Inspection Report
- Address any maintenance or safety issues immediately.
- Manage vehicle fueling record fuel usage and perform regular cleaning of the vehicle.
- Coordinate with Dispatch Operations regarding any route or schedule changes obtaining necessary approvals for deviations.
- Uniform and IDs: Maintain a clean professional uniform and ensure that all required IDs are always worn.
- OnRun Responsibilities:
- Provide personalized and engaging tours sharing knowledge about local attractions landmarks and points of interest.
- Assist clients with special needs including securing wheelchairs or other assistance devices as required.
- Execute pickups and dropoffs efficiently and according to schedule.
- Handle luggage including labeling and loading as necessary ensuring it is secure and organized.
- Maintain accurate records of passenger counts changes and destinations reporting to Dispatch as needed.
- Deliver an exceptional tour experience ensuring client satisfaction and comfort throughout the journey.
- AfterRun Responsibilities:
- Perform a posttrip inspection of the vehicle to ensure it is in good condition.
- Refuel and clean both the interior and exterior of the vehicle.
- Complete necessary paperwork including Vehicle Accident Reports and trip sheets following company procedures.
- Report any issues or incidents to Dispatch and management promptly.
III. Essential Skills (Minimum qualifications individual must possess when entering position) i.e. skillsets education certifications etc.
- Age Requirement: Must be at least 21 years old.
- Local Knowledge: Familiarity with local streets landmarks and attractions.
- Language Skills: Able to read speak and understand English.
- Documentation: Ensure that all documentation is current and valid including:
- Hawaii Driver History Record
- PUC (Physical Examination Medical Clearance Card)
- Valid Drivers License (CDL A or B with P endorsement is preferred but not required)
- Mathematical Ability: Ability to perform simple math functions including counting and simple calculations.
- Customer Service Skills:
- Ability to work under pressure and manage tight schedules.
- Strong interpersonal skills with expertise in handling diverse and complex customer interactions.
- Adherence to company policies and regulations including Substance Abuse and DOT guidelines.
- Ability to provide informative and engaging tours adapting to client interests and needs.
- Professionalism: Demonstrates a high level of professionalism punctuality and reliability.
IV. Working Conditions/Job Environment
- Must be able to stand walk and sit for sustained periods.
- Medium work exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently and/or 10 pounds of force frequently to move objects.
- Stooping kneeling climbing reaching pushing pulling and lifting for extended periods.
- Expressing or exchanging ideas using the spoken word; must convey detailed or important spoken instructions to other workers accurately.
- Ability to receive detailed information through oral communication and make fine discriminations in sound.
- The worker is required to have visual acuity to perform an activity such as: operating and repairing machines/equipment.
- The worker is subject to both environmental conditions: Activities occur inside and outside.
- The worker is subject to hazards: including a variety of physical conditions such as proximity of moving mechanical parts moving vehicles and exposure to heat.
- Subject to atmospheric conditions: one or more of the following conditions affect the respiratory system of the skin: fumes odors dust mists and gases.
- Some remote work may be necessary.
The information in this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties responsibilities and qualifications of employees assigned to this job. Management has the right to add to revise or delete information in this description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Employment Type
Full Time
