IT Computer Operator - Internal
IT Computer Operator - Internal
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Job Description
Our leading edge Information Technology department helps support the business of London Limited. As part of this team Computer Operations maintains a 24/7/365 presence to run and monitor the core server environment and wide area network.
- AS400 batch processing and maintenance tasks according to assigned run schedules
- Monitor alerts via system monitoring tools
- Problem reporting/escalation via call tracking software
- Printing of reports and order processing labels for Head Office and Distribution Centre
- Technical writing in creating or modifying existing documentation
- Receives daily operational instructions and guidance from the Senior Operators
- To assist Senior Operations staff and I.T. Engineers / Administrators where necessary and required.
- Monitor perform and recover application/system backups as per run schedules adhoc requests or as deemed necessary
- Follow up on problems or inconsistencies in media management systems through regular audit procedures or when reported.
- Following established procedures formats and layouts produce the appropriate documentation for new or existing procedures
- Receive problems assigned to the Computer Operations Support incident call queue and follow up to resolution.
- Continually monitor system performance and status during operation hours and after normal hours in the case of an emergency.
- Good communication skills both written and verbal.
- Adapts easily to change.
- Strong analytical and strategic thinking skills.
- Sound judgment and ability to effectively problem solve as required.
- Ability to work quickly and accurately under pressure.
- Highly organized and able to multitask effectively and work under changing priorities.
- Ability to relate to all levels of personnel.
- Ability to exercise professional judgment delegate and followup. Supportive of the technical direction within London
- Ability and willingness to be flexible in the scheduling of shifts to ensure adequate staffing within the Computer Operations Department.
- High School Diploma
- College course or vocational training courses in Information Technology and/or Computer Operations preferred or equivalent experience.
- Have a basic understanding of the key and critical AS400 system administration functions such as user profiles job descriptions subsystems descriptions etc.
- Have a basic understanding of Microsoft Server operating system platforms and general networking principles.
Employees must be available to work a flexible schedule Monday through Sunday for day evening and overnight shifts.
London is 100 Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.
At London we believe in fostering a culture that treats employees like family. We are committed to providing our employees with a supportive and encouraging environment that promotes professional development and advancement. By fostering this approach we aim to create an atmosphere where every employee feels supported appreciated and motivated to contribute their best to the organization.
When we consider employees for new opportunities or promotions we see them as integral members of our work family. Our commitment to treating employees like family is reflected in our practices of open communication recognition of achievements and providing opportunities for continuous learning and skill development. We want our employees to feel a strong sense of belonging and commitment to their success within the organization.
Therefore we focus on promoting from within and we invite you to view all live postings to help advance your career with us. We also hold ManagerInTraining programs and LD Career Weeks to help better educate prepare and support you with your career advancement journey.
Employment Type
Part-Time
