Emergency Communicator Winston Salem
Emergency Communicator Winston Salem
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Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY: Receives information from various sources for emergency services including telephone calls radio calls and information sent via monitoring equipment. Dispatches security personnel for all Medical Center Campuses receives emergency code calls and dispatches appropriately. Reacts calmly to all situations (routine and emergency) and ensures that all dispatched requests/contacts with patients the public physicians and other hospital staff are carried out in a prompt courteous and professional manner.
EDUCATION/EXPERIENCE: High School diploma required. Two years of dispatching or emergency service in field operations preferred.
LICENSURE CERTIFICATION and/or REGISTRATION: APCO Certification (Association of PublicSafety Communications Officials international) within 6 months of Hire. Emergency Medical Technician certification preferred.
ESSENTIAL FUNCTIONS: 1. Receives calls from Medical Center 69111 emergency line and follows all associated protocols and checklists to ensure effective response to emergencies. 2. Dispatches Security personnel to scene as requested by customers to ensure effective and prompt response. 3. Must be able to extract and input data from multiple software platforms as related to transfer and entry of dispatch information. 4. Monitors the ClosedCircuitTV Camera System for suspicious activity or emergencies and dispatches personnel as needed to ensure prompt response to problems. 5. Monitors equipment panel abnormalities and ensures prompt response to incidents. 6. Ensures that all monitoring equipment is in working order and reports deficiencies to the most appropriate source for any repairs. Monitors all emergency equipment and sends appropriate staff to ensure situation is handled effectively and to document the occurrence. 7. Demonstrates responsibility for professional development by participating in department education programs and department or hospital activities. 8. Provides age/developmentally appropriate assistance in accordance with Age/Developmental Specific Care Guidelines for the specific age groups served. 9. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills interpersonal relationships and team building. Performs duties in a manner designed to project a positive image of the Medical Center.
Employment Type
Full-Time
