Store Communications Lead Hybrid Position

Job Functions

• Design and management of the retail communications program and supporting processes solicit and incorporate feedback from business partners and the stores organization in development of communication solutions.
• Maintain Workload Planning Calendar and Project List for major tasks impacting stores and be the first line gatekeeper for all store communication requests.
• Represents store organization and advises business partners on retail store communications messaging and tactics to conform with company guidelines and align content with business objectives and workload initiatives influencing upstream as needed to meet communication objectives timelines and store needs.

• Support and manage the delivery of weekly communication cascades.
• Keep store communications policies and procedures accurate and up to date. Train all Belk associates (corporate and store) on communication channels and best practices

• Write proofread and/or edit all retail store communications and deliver using appropriate communication method based on the message audience timing and desired outcome.

• Manage content and communications postings on Store Resources and Core Reports (SharePoint intranet site)

• Special projects and other duties as assigned

• All employees are expected to be in compliance with government and corporate laws rules regulations policies and procedures

Education / Experience Requirements:
Please select from below the expected Contribution Level for this role

Position Contribution Level :

Intermediate Level

Minimum Education & Experience:

Bachelors degree and/or equivalent years of experience

2 or more years of applicable experience

Specific work or project experience: Industry experience: Retail Internal Communications

Experience in client relationships and managing stakeholder expectations

Experience working in a corporate Communications function

Preferred Education & Experience:

Bachelors degree and/or equivalent years of experience

Bachelors degree major in Communications Public Relations or Journalism

Specific Degree: Business Communications Journalism Public Relations Psychology Organizational Change or other Behavior related degree

4 or more years of applicable experience

Specific work or project experience: Experience implementing a task management application in a retail organization

experience managing a SharePoint intranet site

Industry experience: Retail Internal Communications

Knowledge / Skills Requirements:
EX: Proficient in Excel and Access; able to type X words a minute; understanding of retail store operations

Knowledge & Skills

Strong interpersonal skills; ability to build relationships and influence across all business units at all levels of the company

Strong writing editing and proofing skills (including writing for publications)

Strong organizational and planning skills; ability to manage and prioritize multiple projects and pay attention to details

Proficient computer skills including word processing computer presentation graphics spreadsheets and database management software

Ability to work in a fast paced environment

Ability to establish partnerships with senior level business partners

Ability to turn complex information and ideas into logical easytofollow messages

Proven ability to plan organize prioritize and effectively manage multiple projects concurrently and develop in a fastpaced environment

Ability to quickly master complex issues and processes outside immediate area of expertise

Ability to be both strategic and tactical based on project needs

Strong consulting skills to uncover business needs make recommendations and develop solutions

Excellent written and verbal communication skills

Proficient in Microsoft Office suite

Physical Requirements:

None

Supervisor

Manager Field Planning and Communications

Supervises

N/A

Accessibility Guidelines:
Belkcareers is committed to making the online application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the Americans with Disabilities Act and the Web Content Accessibility Guidelines. If any of the information on the belkcareers website is not accessible to you due to a disability please contact us via email at Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you either via your email address or a separate mailing address you provide. If you prefer you may contact one of our friendly Shared Services representatives atand we will be happy to assist you with the application process

We are an Equal Opportunity Employer:
We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit train promote and retain associates without regard to race color religion gender gender identification and expression national origin marital status age disability genetic information military status sexual orientation or any other characteristic protected by applicable local state or federal laws.

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