Bird Buddy Customer Service Agent

BirdBuddy Customer Service Representative

Inspiros USbased Customer Service champions create seamless interactions with consumers equipped with local knowledge advanced technological tools and ongoing training. We always want confident driven people to join our internationally acclaimed team of global customer champions. We provide boundless opportunities for growth so you can own your success! Dont just dream of a great career path.

Pay: $16.28 Hour with an additional $2 Attendance Incentive*

Location: 200 W Hanley Ave #13 Coeur dAlene Idaho 83815

Benefits Starting Day 1:

Paid Training AND $2 Attendance Incentive for Agents who work over 72 hours of the 80 hours scheduled in a pay period; we pay biweekly on Fridays.

Holiday PayEarn 6 paid Holidays. *

401K EnrollmentEmployer Matched up to 3 match after one year.

Access PerksSave money with your employee discount program; Shops restaurants hotels and more.

PayActiv Access earned wages ondemand and achieve financial wellness and freedom.

$750 Referral Bonus$200 after referrals 30 days $200 after referrals 60 days $350 after referrals 90 days. *

Benefits Available after 90 days:

$25 Internet/Gas Stipend per month. *

Childcare Reimbursement up to $250. *

Progressive PTO1 year 120 hours 2 years 140 hours 3 years 160 hours 4 years 180 hours. Cash Out available after 1 year.

You Days Earn 2 days each year One after 90 and 180.

Health Dental Vision Life Accidental Death & Dismemberment Short Term Disability Telemedicine Pet Insurance Aflac Healthcare Flexible Spending Account with Rollover. *

*Conditions apply to various benefit eligibility

Responsibilities:

Establish longterm customer relationships by providing exceptional service and onecall resolution.

Maintain strong knowledge of our BirdBuddy products accurately respond to customers questions regarding billing devices and product features.

Provide product suggestions and sell our products and services to customers.

Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service performance and efficiency.

All candidates must have:

High School diploma GED or equivalent experience.

Over the age of 18.

An awesome attitude with a customerfirst mindset.

A desire to work in a collaborative team environment.

Ideal candidates will have:

Related customer service experience and/or training is a plus.

Willingness to work flexible schedules. 40 hours per week with OT based on business needs that can fall anywhere within our hours of operation 7 days a week6:00 AM6:00 PM.

Ability to multitask and effectively problem solve. Speaking with customers while logging information following different processes and navigating customer tools.

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Required Experience:

Unclear Seniority