drjobs Technical Support Consultant Retail Pharma Software

Technical Support Consultant Retail Pharma Software

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1 Vacancy
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Job Location drjobs

Athens - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

The merger ofSOFTONEandEntersofthas formed the largest provider of business software products and services in Greece. This newly unified organization now boastsover 1500 employeesand an extensive network of700 specialized partners effectively serving a growing customer base of90000 businesses across four countries(Greece Cyprus Bulgaria and Romania).

With strong expertise high specialization and continuous investment in innovation the new organization offers acomprehensive portfolio of digital solutionsranging fromERP CRM HCM and AccountingtoDigital Commerce platforms EInvoicing services solutions for freelancers and small businesses ESG Reporting EProcurement and industryspecific applications for retail hospitality and other sectors. These solutions providehigh added valueto businesses actively supporting theirdigital transformationacross all processes.

For more information visit:
www.softone.gr
www.entersoft.gr

We are looking for aTechnical Support Consultantto join our high caliber team.

Your Role

Provide expert technical assistance and support to endusers

Diagnose and troubleshoot software issues providing effective solutions to clients

Advice and train users on software use

Provide customer feedback to internal teams to drive product enhancements and improvements

Your Qualifications & Competencies

Bachelors or Masters degree in Computer Science Information Technology Economics or a related field

Knowledge of Databases (Microsoft SQL Server)

Familiarity with software is considered a plus

Excellent verbal and written communication skills in English

Strong interpersonal skills

Excellent problemsolving and analytical skills

Ability to work independently and as part of a team

Customeroriented mindset with a commitment to delivering highquality service

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result we offer:

Competitive remuneration package

Private health insurance plan

Hybrid working model

Opportunity to work alongside people who are always eager to mentor

Funded training & development opportunities


Required Experience:

Contract

Employment Type

Full Time

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