Field Technician
Field Technician
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
Term: 6 months
Location: Onsite in Nashville TN 37203
Pay: $25$27/hr
Hours: Standard Business
*This position will require a 7 year criminal background check drug screen
What youll do as the Field Tech:
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
Provide white glove support onsite for Audio/Video solution at conference rooms for larger events meetings and webinars.
Perform tasks that require physical presence at Customer Locations.
Perform installation Configuration and troubleshooting of Audio/Video devices Conference room devices Windows devices and Teams /Zoom conferencing solutions.
Perform connectivity management tasks such as connecting hard reset soft reset providing remote access to Level 2 teams and providing support during meetings or events.
Replace faulty or damaged Equipment Components such as hard drives power supplies or network cards.
Perform basic troubleshooting steps such as power cycling Devices or checking physical connections.
Perform physical maintenance tasks such as rack and stack operations and equipment labeling.
Handling the installation replacement or removal of equipment Components.
Ensure proper physical connectivity by connecting and testing network cables fiber optic connections and communication links.
Maintain an inventory of Equipment tracking serial numbers and managing spare parts
Perform onsite troubleshooting tasks such as verifying power and network Connectivity checking indicator lights or physically inspecting Devices
Perform asset management
Perform Audio/Video testing on conference rooms and prep the rooms 1 hour before the events or meetings
What you will bring to the team:
Strong knowledge in ITIL process.
ITIL Certification
Strong communication
Good understanding of Audio/Video technologies
Good understanding of VIP support for conference rooms setup
Good experience with End user and Deskside support
Zones offers a comprehensive Benefits package
While were committed to providing toptier solutions were just as committed to supporting our own team.As a valued team member you will be eligible for a comprehensive benefits package that includes medical coverage as well as statemandated sick leave along with other benefits designed to support your wellbeing and worklife balance. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
While were committed to providing toptier solutions were just as committed to supporting our own team.As a valued team member you will be eligible for a comprehensive benefits package that includes medical coverage as well as statemandated sick leave along with other benefits designed to support your wellbeing and worklife balance. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.
At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify.EVerify is a system that compares information from a team members Form I9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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