Client Services Executive Switzerland

As Clien Services Executive Inwards you will provide Account Management Services to Global Accounts incoming to Germanics & Switzerland from our Worldwide Multinational network. You will be responsible for the issuance and delivery of policy documentation for renewal and new business endorsements and associated administrative within Chubbs agreed standards across by adopting the right first time principle 100 data quality checking prior to issuance & booking).

The role also involves working closely with Global Service teams across the Chubb Global Network Underwriting Credit Control and other internal stakeholders where required.

Responsibilities:

• Ensure that all handled programmes and policy documentation are issued to agreed service standards and corporate guidelines.
• Build strong relationships with Underwriters Clients Brokers Chubb Offices and other external parties become the main focal and contact point for all service matters relating to their accounts.
• Supporting Chubbs business development and client relationship activities.
• Account handling and supporting Global Client Service Executives and Underwriters on relevant account/activities.
• Assist where required with ongoing Projects that are identified throughout a given year for better improvement to the Global Services Department.
• Make sure that Chubbs Service Standards are met and if possible exceeded in the implementation of Global Programmes.
• To work within the framework of Chubb ethical and service standards.

What we offer in return:

• 29days of vacation a year
• 2 days working from home option additional flexible days
• Working from home allowance
• Entry time flexibility
• Private medical insurance
• Life and accident insurance
• Meal allowance
• Pension plan
• Stock purchase plan
• Flexible compensation scheme
• Gympass
• Employee assistance program
• Comprehensive Learning & Development offer

Flexible Working
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and supportive.

Diversity & Inclusion
At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation

Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race color religion sex national origin ancestry marital status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category.

Applicants for positions with Chubb Spain must be legally authorized to work in Spain.

Desired Skills and Experience:

• Native level in German is mandatory.
• Additional European language (Dutch/Spanish/French/Italian/Swedish/Danish) is a must.
• Professional language skills in English is a must.
• Previous experience in an underwriting support role is a plus.
• Insurance background is preferred.
• Competent in Microsoft Office especially Excel.
• Strong customer service skills and customer centric attitude.
• Strong attention to detail and the desire to deliver and improve quality.
• Problem resolution and decisionmaking skills.
• Ability to work in a team environment as well as on own initiative.