*Depending on the state in which you work national certification may be required.If you are not currently certified as a technician training on the job will be provided in addition to access to training materials to help you prepare for the national certification exam.
Job Title:Pharmacy Technician
Reports to:Chief Pharmacist Staff Pharmacist
Status:NonExempt
Summary
The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.
Essential Duties and Responsibilities
- Provide prompt friendly customer service to all patients in the pharmacy and customers throughout the store
- Learn Lewis Drug policies and procedures and perform them daily
- Establish and maintain good relationships with physicians and other healthcare providers
- Answer patient questions and troubleshoot and/or resolve them promptly
- Answer phone calls promptly and in a polite manner
- Assist in all customer service situations and finish customer transactions using the register
- Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
- Maintain the confidentiality of patients private medical information according to the HIPAA Act
- Process new and refill prescriptions within scope of practice
- Prepare paperwork and compile medications for delivery and mail out orders when needed
- Manage and serve drivethru patients in an efficient manner (if applicable)
- Report any medication error to proper personnel
- Ability to log into a variety of software systems to perform daily technician functions
- Perform daily maintenance of automated devices within the pharmacy
- Stock supplies clean work area clean patient area and prepare pharmacy for next days operations
- Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
- Perform additional duties as assigned by the Chief Pharmacist/Pharmacist
Additional Requirements
- Ability to learn basic drug terminology
- Ability to learn differences between brand and generic
- Perform basic pharmaceutical calculations (addition subtraction multiplication division some algebra)
- Ability to multitask and pay attention to detail
- Work effectively as part of a team to support the entire pharmacy as well as individually
- Possess good organizational and timemanagement skills
- Ability to communicate effectively both verbally and in writing
- Learn new software systems and type (data entry) accurately and efficiently
- Dependable in attendance and job performance
- Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members
Education Experience and Licensure
- State of Iowa Requirements
- Register with the state Board of Pharmacy (BOP)
- Must be at least 16 years old
- Must be registered prior to the first day worked
- Become a nationally certified pharmacy technician within 1 year of BOP registration
- Pharmacy Technician Certification Board (PTCB) certification is recommended
- State of Minnesota Requirements
- Register with the state Board of Pharmacy (BOP)
- Must be 18 and have a high school diploma or GED
- Must be registered prior to the first day worked
- Must complete BOP approved Lewis training within 1 year of BOP registration
- State of South Dakota Requirements
- Register with the state Board of Pharmacy
- Must be at least 16 years old
- Must be registered within 30 days of employment
- Additional considerations that apply to all states:
- Successful completion of an approved/accredited pharmacy technician program to become certified is desired but not required
- Complete yearly CE requirements to maintain active license or as required per state
- Additional pharmacy technician credentials/endorsements encouraged but not required
Physical Requirements
- Must be able to stand for long periods of time and move quickly from one workstation to another
- Work with full range of hands wrists and arms (i.e. Ability to pick up and pinch small items with fingers and seize hold grasp or turn objects with hands)
- Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
- Ability to lift/move items up to 50 lbs occasionally up to 20 lbs frequently and up to 10 lbs constantly
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
- Must have depth perception color vision (ability to identify and distinguish colors) and field of vision
- Must have ability to communicate verbally with staff and patients
- Must be able to handle multiple tasks in a fast paced setting (filling scripts answering phones waiting on patients etc.
Required Experience:
IC