Wellness Spa Front Desk Lead
Wellness Spa Front Desk Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Wellness Spa & Front Desk Lead
Location:Esplanade Golf & Country Club at Lakewood Ranch
Job Type: FullTime (Includes Weekends) with a flexible schedule
Job Summary: We are seeking a dynamic and customerfocused individual to join our team as a Wellness & Spa Front Desk Lead. This role is integral to the smooth operation of our busy spa and fitness departments with additional administrative responsibilities related to court sports. The ideal candidate will support the Director in delivering exceptional service and fostering a positive environment for both staff and community members.
Key Responsibilities:
- Provide exceptional customer service and ensure a welcoming atmosphere for all members guests and staff.
- The ideal candidate must be polished and professional demonstrating a high level of sophistication and decorum in all interactions.
- Assist the Director in planning organizing and coordinating wellness and spa programs.
- Supervise and lead a team of front desk specialists along with spa and salon providers
- Manage schedules and appointments using Club Essentials and Mindbody.
- Handle administrative tasks such as filing data entry and correspondence.
- Communicate effectively with participants staff and external partners to provide information and support.
- Help prepare reports presentations and promotional materials.
- Monitor and manage inventory of equipment and supplies.
- Ensure compliance with health and safety regulations.
- Support the Director in budget management and financial reporting.
- Participate in team meetings and contribute to strategic planning.
Qualifications:
- High school diploma or equivalent; Associates or Bachelors degree in a related field preferred.
- Previous successful experience with Spa and Wellness departments.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
- Technologically savvy and a quick learner.
- Ability to work independently with minimal supervision.
- Positive and upbeat mindset with a passion for fostering great relationships among staff and community members.
- CPR and First Aid certification is desirable.
Personal Attributes:
- The ideal candidate must have a passion for having fun and creating a positive atmosphere while also being dedicated to working hard and achieving excellence.
- Strong leadership skills and the ability to inspire a team.
- Resourceful and able to handle multiple tasks efficiently.
- Passion for wellness and Spa activities
- Must enjoy being customerfacing
Employment Type
Full-Time
