Digital Content Associate

Hybrid Work Model

Job Summary:

The Digital Content Associate role is focused on programming SEGA and the rest of SEGAs ecosystem of websites identifying content relevant to our audiences to ensure our ecosystem of webpages are always fully up to date with news new releases and relevant information. As part of the Customer Experience team this person will work crossfunctionally with CRM product marketing communications and creative services counterparts to maintain a content calendar proactively seeking out relevant content and ensuring crossfunctional teams work together to maintain SEGA.coms presence as the premiere destination to discover everything you need to know about the world of SEGA and its related studios and franchises.

The ideal candidate will have strong copywriting and organization skills will be a proactive selfstarter and will have a proven track record of working crossfunctionally across multiple teams and stakeholders. This role will work across SEGA West publishing with collaborators in Europe Japan and the Los Angeles/Irvine area but will be based in Irvine CA and will work in office a minimum of 3 days per week.

Duties & Responsibilities:

• Manage content creation and publishing for SEGA and SEGAs ecosystem of websites including news articles new game announcements product page launch dates and any other relevant content launches
• Develop and maintain a content programming calendar of new content and pages launching on SEGA
• Proactively seek out content for SEGA working with counterparts in community communications product marketing brand and transmedia to identify new content to be programmed across the SEGA ecosystem
• Create and communicate process and programming guidelines to ensure SEGA maintains a high quality of copy and design
• Develop a clear SEGA tone of voice and content guidelines evangelizing them to stakeholders across the SEGA business
• Work with sales and licensing team to support the programming of SEGAs webstore ensuring PC and Console titles are uptodate and accurate within the store ecosystem
• Work with Tech Services counterparts to identify new features to engage audiences on SEGA
• Write copy for news posts and product pages clearly translating product messaging and PR announcements into the tone of voice of SEGA
• Manage monthly reporting update presentations on website performance
• Working inoffice is an essential function of this position. This requirement of facetoface interaction is in place to ensure effective supervision collaboration and teamwork. Inoffice attendance is required for the following reasons:
  • For effective supervision of employees and our work product which includes ensuring all employees have necessary oversight of their work and access to supervisory assistance which includes meetings to review work product deadlines and status.
  • To foster communication and collaboration among team members which includes the following: allowing for spontaneous brainstorming sessions and exchanges of ideas quick access to team members to enable collaborative problemsolving and stronger cohesion among coworkers and within teams.
  • To enhance the sharing of information necessary to effective job performance and product creation.
  • To enhance understanding of our stakeholders work and business needs facilitate a more seamless and organic workflow and ultimately increase efficiency and successful outcomes.

Qualifications & Skills:

• 2 years of digital content programming experience in the entertainment or lifestyle spaces
• Working knowledge of CSS and HTML
• Experience working within Drupal or an equivalent content management system
• Ability to clearly brief creative teams to develop required video and design assets
• Strong communication skills among crossfunctional teams including formal presentation skills and willingness to communicate with Director and VP level colleagues.
• Excellent attention to detail with strong time management skills to meet deadlines with speed flexibility and quality. Experience managing projects in Jira/Confluence or equivalent.
• Experience utilizing data and creating reports from Google Analytics.
• Passion for video games and gaming / marketing trends