Service Dispatcher
Service Dispatcher
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$ 16 - 19
1 Vacancy
Job Description
- Medical Insurance
- Dental Insurance
- 401K retirement
- Competitive Compensation
- YearRound Work
- Drug Free Workplace
- Assisting the Department Manager in the planning organizing and coordination of department resources and goals.
- Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians.
- Maintaining a working relationship with accounts to build the customer base.
- Cooperating with all Department Managers in support of all facets of the Service Departments goals and objectives.
- Helping in the resolution of customer complaints in a timely efficient and costeffective manner and reporting all such incidents to the Department Manager.
- Performing related stafflevel duties as directed by the Department Manager.
- Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
- Excellent oral and written communication skills including the ability to work with diverse customer groups all personnel levels in the HVACR field.
- Basic knowledge of HVACR technology is a plus.
- Ability and initiative to work a nonstandard schedule including a willingness to be oncall for purposes of taking emergency service calls.
- Skill and ability to sell service jobs and service contracts in a letter and on the phone.
- Ability to assist technicians scheduled for call duty in delivery of prompt efficient service to afterhours customers.
- Current (state) drivers license.
There are many exciting options for a career in HVACR waiting to be explored.
If youre looking for a career that offers flexibility job stability strong pay benefits and more then youve come to the right place!
Employment Type
Full-Time
