Medical Administrative Assistant - GI - FTE 9

Applies expertise to perform a variety of clinical and nonclinical administrative support tasks including requesting and managing the flow of patient materials; coordinating appointment schedules; scheduling coordination and followup tasks for meetings events and professional travel; managing calendars; preparing documents and presentation materials; processing invoices and reimbursements; composing and/or transcribing correspondence/documents; supporting departmental projects/activities; creating and maintaining web sites web pages databases spreadsheets social media accounts; answering telephones and providing related followthrough. Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient. Exhibits initiative proficiency and adaptability to optimize the time of those supported. Strong organizational communication and interpersonal skills; a commitment to quality and excellence in service; confidentiality; and professionalism are important components of the role. Is accountable for ensuring accuracy and completeness through attention to detail; accuracy and thoroughness in all patientrelated activities is critical.

Position requires high school diploma or G. E. D. with a minimum of two years experience in an administrative support role or oneyear degree/diploma in an administrative business or medicalrelated program with a minimum of oneyear experience in an administrative support role or an associates degree in an administrative business or medicalrelated program. Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination creating/transcribing correspondence/documents and utilization of businessrelated software to produce databases spreadsheets presentations etc. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background. Possess highlevel skills in organization customer service professionalism interpersonal relations written and oral communication and the ability to prioritize frequently and quickly shift tasks and adapt to a rapidly changing environment. Demonstrate effective and appropriate decisionmaking judgment and confidentiality as well as attention to detail and followthrough. Experience with coordination of travel and expense management. Proficient application of English grammar punctuation and sentence structure. Demonstrates proficient use of computer hardware and software telecommunication and other office equipment and ability to navigate multiple systems simultaneously. Prefer workrelated experience within the last ten years. None required.

*** Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore must live within a reasonable driving distance of Eau Claire campus.***

During the selection process you may participate in an OnDemand (prerecorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to rerecord your answer to each question Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.