Crisis Worker
Crisis Worker
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WE ARE INSIGHT:
At Insight Hospital and Medical Center Chicago we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a fullservice community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering worldclass service to everyone we meet it is our mission to deliver the most compassionate loving expert and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team please apply now!
- Crisis Intervention:
- Assess the situation and evaluate the level of crisis (e.g. emotional mental health substance abuse or personal safety concerns).
- Provide direct crisis intervention via phone inperson or virtually.
- Offer immediate emotional support and help clients to manage feelings of distress anxiety or confusion.
- Assist clients in developing coping strategies and safety plans.
- Client Assessment and Case Management:
- Perform comprehensive assessments to identify client needs risks and appropriate interventions.
- Develop crisis intervention plans and document interactions in accordance with agency policies and legal requirements.
- Collaborate with other mental health professionals social workers and medical staff as needed.
- Connect clients to appropriate resources such as mental health services shelters social services or emergency medical care.
- Safety and Risk Management:
- Ensure the safety of clients family members and staff during crises.
- If necessary assist with transporting clients to emergency services (e.g. emergency rooms psychiatric hospitals).
- Identify potential risks of harm to self or others and take appropriate steps to mitigate those risks (e.g. by involving law enforcement or emergency responders).
- Crisis Deescalation:
- Use deescalation techniques to diffuse tense or volatile situations and manage clients exhibiting agitation aggression or selfharm tendencies.
- Maintain composure in highpressure situations using empathy and active listening to help clients feel understood and supported.
- Documentation and Reporting:
- Maintain accurate detailed and confidential records of all client interactions.
- Write reports and case notes as required for legal medical and internal agency purposes.
- Ensure compliance with all legal ethical and regulatory standards in crisis response and documentation.
- Collaboration and Communication:
- Work as part of an interdisciplinary team to provide comprehensive crisis care and followup services.
- Communicate effectively with clients families and other professionals ensuring that all parties are informed and involved in the care process.
- Education and Training:
- Provide information and resources to clients and their families on how to cope with or prevent future crises.
- Participate in ongoing training supervision and professional development to stay informed about crisis intervention techniques and mental health trends.
- Bachelors degree in psychology Social Work Sociology Nursing or a related field (required). A Masters degree or clinical licensure (e.g. LCSW LPC LMFT) is a plus.
- Previous experience in crisis intervention mental health counseling social work or a related field (preferred).
- Experience with deescalation techniques and conflict resolution.
- Familiarity with mental health issues such as anxiety depression PTSD and substance abuse.
- Strong communication skills both verbal and written with the ability to interact with individuals in a calm empathetic and professional manner.
- Ability to handle high stress emotionally charged situations with composure and tact.
- Critical thinking and problemsolving skills.
- Knowledge of mental health resources community services and emergency procedures.
- Ability to work independently and as part of a team in a fastpaced environment.
- Flexibility and adaptability to changing situations and client needs.
- CPR and First Aid Certification.
- Crisis Intervention Training (e.g. CPI Nonviolent Crisis Intervention).
- Mental Health First Aid certification.
- Suicide Prevention Certification (e.g. ASIST QPR).
- Work may involve irregular hours including evenings weekends or oncall shifts depending on the organizations needs.
- The role may involve responding to emergency situations in a variety of settings including clients homes shelters hospitals or community centers.
- The work environment may include exposure to emotionally intense situations and individuals in distress.
- Ability to sit stand and walk for extended periods.
- Ability to lift up to X pounds if necessary (e.g. to assist with moving clients or equipment).
- Ability to remain calm and focused during stressful or highpressure situations.
- Paid Sick Time effective 90 days after employment
- Paid Vacation Time effective 90 days after employment
- Health vision & dental benefits eligible at 30 days following the 1st of the following month
- Short and longterm disability and basic life insurance after 30 days of employment
Insight Employees are required to be vaccinated for COVID19 as a condition of employment subject to accommodation for medical or sincerely held religious beliefs.
Insight is an equal opportunity employer and values workplace diversity!
Employment Type
Full Time
