Client Technologies Specialist IT Intern - Summer
Client Technologies Specialist IT Intern - Summer
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Job Description
Position
Client Technologies Specialist IT Intern Summer
Location
US format: Auburn Hills MI
All other locations format: City Country
About us
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees meaningful work and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energyefficient world.
Our Culture
We believe health and safety of our employees are a top priority we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment honors integrity strives for excellence commits to responsibility for our communities and the environment and builds on the power of collaboration.
Career Opportunities
We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history strong culture technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!
Job purpose
The Client Technologies Specialist IT Intern is primarily responsible for IT Customer environment
Executes tasks to enhance and support the desktop environment provides specialized IT services (e.g. highlevel meeting support rootcause analysis customer consulting) and provides IT facility related services (e.g. audiovisual environment security systems printers/copiers). The Client Technologies Specialist Intern also provides onsite support for the IT infrastructure teams as needed.
Key responsibilities
Service Delivery Responsibilities
Helps to build and maintain good relationships with staff and IT infrastructure teams
Ensures quality services are performed to the agreed SLA
Ensure that systems processes and methodologies specified are followed and to ensure effective monitoring control and support of service delivery is ongoing
Understands Incident Problem and Change Management principles
Ensures first class IT Service Delivery across locations for infrastructure services
Ensures that remote and onsite support issues are resolved to customers satisfaction
Support the setup of processes around Service Management
Client & Asset Service Responsibilities
General Computer Desktop & Laptop support
Configure new and existing devices according to corporate standards for deployment
Desktop Application installation and troubleshooting
Maintain Licenses Management and version control
Hardware Refresh Project involvement
Maintains client security settings (e.g. admin rights software installs etc.
Support staff by phone email chat etc.
Provide basic network security and printing support but also owning problem resolution and engaging other teams as needed
Support of Local Production/Manufacturing Connectivity
Printer installation configuration & support
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Required Experience:
Intern
Employment Type
Part-Time
