Service Desk Analyst Platformer

Agency :

Job Description :

HELLO THERE IN ORDER TO SUCCESSFULLY APPLY YOU MUST ANSWER THE FOLLOWING QUESTIONS.

PLEASE POP THE QUESTIONS & ANSWERS ON THE TOP OF YOUR CV FOR US TO READ MANY MANY THANKS AND GOOD LUCK!

1. Why did you choose to apply for this role

2. What skills and interests do you think you can bring to the role

3. We would love to find out more about you and your future ambitions. Describe to us how taking part in this programme would benefit and impact your future goals.

Havas UK Job Description

Service Desk Support Analyst Havas Shared Services.

We provide comprehensive IT support to over 2000 users across the UK and Ireland ensuring the smooth operation of all Havas agencies. Our team is dedicated to bringing the agency to life by maintaining seamless technology services. As a Platformer you can expect to be an integral part of this dynamic environment contributing to the success and efficiency of our operations.

We are looking for a Platformer with:

We are looking for someone who can efficiently handle all incoming help

requests through the helpdesk ticketing system telephone email or in person.

The ideal candidate will approach each request in a positive helpful and

constructive manner with the goal of maintaining high user satisfaction.

Additionally this role involves fostering strong relationships between the IT

Service Desk and the rest of the company.

An interest in computing and a strong desire to learn are essential for this

position. On the 6month programme youll be involved in:

Set up configure and build PCs Macs and mobile devices.

Deliver IT support both remotely and onsite.

As a team member you join a dynamic innovative environment where your skills and knowledge are highly valued. At Havas IT we are committed to providing exceptional support and services across the UK and your role is crucial in achieving this goal.

As part of Havas IT you will be able to work with diverse colleagues and gain exposure to a wide range of technologies. This experience will enhance your technical skills and broaden your understanding of the industry.

Our team is dedicated to fostering a collaborative and supportive work environment. You will have access to a wealth of resources and expertise ensuring you have the support you need to succeed in your role. Whether tackling complex projects or assisting with office moves you can count on your colleagues to lend a helping hand.

We believe that continuous learning and development are key to our success. You can access various training programs and professional development opportunities as a new hire. We encourage you to take advantage of these resources to further your career and contribute to Havas ITs growth.

On the Platform programme youll benefit from:

A dedicated Buddy

Introductions and breakfasts with Senior Leaders

Pastoral Support

Free breakfast in the office

Wellbeing and mental health support

Yulife wellbeing app

Employee assistance programme

Training and Development sessions

Communication

Productivity

Goal Setting and Objectives

Career Development

Diversity Equity & Inclusion

Networking

CV & LinkedIn

Industry Insight sessions

Group Project

As an equal opportunitys employer we are committed to a diverse workforce and a barrierfree recruitment process. If you require any reasonable adjustments made to the recruitment process please let us know.

This role is a 100 officebased.

Office Location: 3 Pancras Square London N1C 4AG

#LITG1

Contract Type :

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age sex race ethnicity disability and other factors that have no bearing on an individuals ability to perform their job.