Operations and Fulfilment Coordinator
Operations and Fulfilment Coordinator
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Job Description
About Netskope
Today theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Network and Data Security.
Since 2012 we have built the marketleading cloud security company and an awardwinning culture powered by hundreds of employees spread across offices in Santa Clara St. Louis Bangalore London Paris Melbourne Taipei and Tokyo. Our core values are openness honesty and transparency and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships collaboration and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON) we strive to keep work fun supportive and interactive.Visit us atNetskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the role
Please note this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience.
This role will report to the VP of Hardware Operations. This is a fulltime position that may require occasional travel to oversee warehouse operations. The ideal candidate will possess the ability to manage all facets of order fulfilment including order processing shipment tracking and issue resolution.
What you will be doing
- Order Management: Oversee the entire order fulfilmentprocess including order processing shipment tracking and issue resolution.
- Inventory Management: Collaborate in managing global inventory ensuring accurate tracking and reporting of inventory levels. Coordinate with manufacturing operations to ensure prompt product delivery.
- Reverse Logistics: Responsible for Global Reverse Logistics primarily RMAs ensuring close cooperation with Support teams to minimize customer impact.
- Logistics Planning: Strategically plan and manage logistics warehouse transportation and customer services to align with business objectives.
- Reporting & Documentation: Gather and analyze data to generate necessary inventory summary reports encompassing inventory count distribution freight and other relevant metrics.
- Compliance: The ability to ensure all International logistics related compliances are followed including ensuring HW is certified and up to date.
Required skills and experience
- Bachelors degree in Engineering or a logistics and supply chain related field preferred.
- 35 years of experience in overall order processing inventory management and logistics specifically in finished goods hardware and order fulfilment.
- Proficiency in JIRA advanced Excel skills and common project management tools.
- Familiarity with Salesforce and Netsuite systems.
- Strong analytical problemsolving and organizational skills.
- Ability to work independently and manage multiple projects simultaneously.
- Flexible work schedule to accommodate urgent deadlines and address issues/situations.
- Experience working in a fastpaced dynamic startup environment.
- Sound judgment selfconfidence and high energy to excel in a fastpaced environment with exceptional followthrough.
- Growth mindset with a commitment to continuous learning.
Education
- Bachelors Degree or higher in Computer Science Engineering or a combination of comparable education and experience typically obtained by 5 or more years of related work experience.
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion race color sex marital or veteran statues age national origin ancestry physical or mental disability medical condition sexual orientation gender identity/expression genetic information pregnancy (including childbirth lactation and related medical conditions) or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us please refer toNetskopes Privacy Policyfor more details.
Required Experience:
IC
Employment Type
Full Time
