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Job Title
Virtual Account Manager Western CanadaPosition Overview
Shaw Industries a global leader in flooring brands and accessories seeks an Account Manager (AM) to drive performance and market share within a designated dealer base. Successful candidates will possess a deep understanding of customer needs Shaws sales processes (virtual and inperson) brand & product knowledge selling strategies and customer service. This role is an entrylevel sales role and offers opportunities for growth and development within Shaws salesforce.
Responsibilities:
Strategically grow partnerships & revenue with assigned accounts.
Utilize consultative selling skills and processes to learn our dealers business and provide recommendations solutions and product information.
Meet sales goals and activities
Collaborate with RVPs to ensure strategic understand national and local promotions and stay up to date on market trends.
Must be proficient in working with Shaws CRM software Salesforce and Enablement platform Showpad.
Must enter all customer interactions and key information into Salesforce
Responsible for selling and promoting all residential Shaw Floors Soft Surfaces Shaw Floors Hard Surfaces & Totalworx Brands and educating customers on these products.
Execute daily sales calls to existing customers with special emphasis on the sale of rolls and pallets and quantities of flooring samples displays cushion adhesive and related floor products.
Must continually develop a keen awareness of what is happening within their designated geographic area.
Prepare and communicate monthly and quarterly sales reports outlining actual sales information and goals competitive market conditions and product needs.
Analyze sales statistics by reviewing computer reports specific to his/her accounts to aid in formulating goals and to assist dealers in promoting sales.
Position Requirements:
A High School Diploma/GED required.
Ability to learn Salesforce and other Shaw systems necessary for the position.
Previous sales experience required.
The candidate must have the ability to use a laptop computer and basic Microsoft Windows software including MS Office Salesforce and Showpad.
Core Competencies and Key Actions:
Strategy and Planning
Identifies more critical and less critical activities and tasks; adjust priorities when appropriate
Customer Focus
Manages customer requests
Builds rapport and relationships
Product knowledge
Good understanding and command of Shaw products
Value Proposition and Communication
Understand customer needs
Entrepreneurial
Understands performance levers
.
Work Shift
Canadian Regular ShiftShaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex gender identity religion sexual orientation national origin disability genetic information pregnancy protected veteran status or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Manager
Full-Time