Vehicle Delivery Specialist
Vehicle Delivery Specialist
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Job Description
About Clutch:
Were on a mission to reinvent the way people buy sell and own cars. Are you game
Clutch is Canadas largest online used car retailer delivering a seamless hasslefree car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10Day MoneyBack Guarantee and thats just the beginning.
Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hardworking and driven individuals to our growing team.
Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia and Prince Edward Island. Clutch is backed by a number of worldclass investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit clutch.
About the role:
Were seeking a Vehicle Delivery Specialist in the Bedford Halifax area to be the face of Clutch! Since Clutchs purchase process is entirely online meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Clutch employee facetoface! Youll have the freedom to go above and beyond to ensure our customers have an experience that doesnt suck and is completely one of a kind.
This is a FullTime position and requires working on weekends and evening hours.
What Youll Do:
- Delivering a uniquely special experience to each and every one of our customers. Minus the red suit youll pretty much be a reallife Santa Claus on a daily basis!
- A major part of this job is driving a kickass singlecar hauler to get the customers purchase delivered straight to their front door. You dont need a commercial drivers license to drive the hauler and dont worry with a little training youll realize driving the hauler is a piece of cake.
- Not only will you be driving that kickass car hauler but you will also be loading and unloading the customers vehicle on and off of it (its a quick and easy process but it does require getting a little physical) and inspecting the carhauler to ensure the vehicle maintains good maintenance and safe driving conditions.
- Youll be expected to prioritize safe driving and maintain a clean driving record. Consistent safe driving is crucial to this role!
- You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. Again dont worry well train you on the paperwork however you do need a natural eye for detail!
- Youll also be a team player by assisting other team members with various tasks as necessary.
- As we mentioned the Customer Advocate role is a unique combination of a few different things. So there likely will be other duties assigned too.
What were looking for:
- Must have a valid Class 5 Drivers License with a clean driving record for the past 3 years
- Ability to drive a manual transmission
- Minimum 2 years of driving experience
- 2 years of customerfacing experience with a passion for creating memorable customer experiences
- Passion for customer service and putting a smile on someones face.
- Strong communicator with excellent interpersonal skills.
- Motivated to change the way Canadians buy their cars.
- Flexible schedule and are open to working nights and/or weekends.
Why youll love it at Clutch:
- Autonomy & ownership create your own path and own your work
- Competitive compensation!
- Health & dental benefits
Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email .
Required Experience:
Unclear Seniority
Employment Type
Full Time
