Claims Processor - Workers Compensation
Claims Processor - Workers Compensation
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Job Description
Job Description:
About the Role
Working as part of a collaborative team to register certificates and to process payments of accounts and weekly payments received on
behalf of employers injured workers providers and the Victorian WorkCover Authority in relation toinjured workers compensation claims.
- Managing weekly payment of entitlements
- Data entry for individual claims portfolios
- Dealing with high risk calls with patients
- Responsible for processing claims requests in adherence to the policies laws and regulations of the company involved
- CIP (Community Integration Program) Claims
Required Expertise
- Customer service experience within a medical or corporate environment
- Strong written and interpersonal skills including the ability to liaise effectively with patients medical paramedical and legal practitioners
- Sensitivity to issues related to people with medical cultural and social needs
- Technically capable of working across multiple platforms and being selfsufficient with technology and troubleshooting systems
- Processing abilities claims management activities e.g. file noting
- Ability to work in a rapidly changing sometimes highpressured environment
- Be an Australian Citizen or Permanent Resident
Hybrid working arrangements
In alignment with our commitment to fostering a flexible and dynamic work environment we have adopted a hybrid working approach that acknowledges the importance of inperson collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.
About DXC
DXC provides policy and claims management services to government and organisations across Australia.We support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.
DXC is committed to building better futures for our customers colleagues the environment and our communities. We take care of each other and foster a culture of inclusion belonging and corporate citizenship.
At DXC our more than 130000 employees in 70plus countries are entrusted by our customers to deliver what matters most.
Employee Benefits
As an employer of choice our people first philosophy means we offer competitive remuneration benefits training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition our global virtual platform that fosters a culture of appreciation and celebration.
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Wellbeing matters to us and our Employee Assistance Program is there to support you and your family
- And of course all the basics; novated leasing discounted health insurance paid parental leave and many other discounts
DXC Integrated Services is committed to building better futures for our customers colleagues environment and communities. We take care of each other and foster a culture of inclusion belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.
If you would like to be part of a culture that drives innovation delivers results rewards performance and encourages ideas then please press the Apply Now button to submit your resume.
In return we agree to ensure a hiring process that is enjoyable thorough and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself while learning about us at the same time.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.
Employment Type
Full-Time
