Operations Manager
Operations Manager
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Job Description
- Competitive salary
- Flexible schedule
- Training & development
- Competitive Compensation
- Flexible Schedule
- Training and Career Development
- Handles all incoming calls social media/internet messages and inquiries. Appropriately resolves inquiries or complaints and/or directs the caller to the appropriate party.
- Manages project documentation from sales to contract to fulfillment.
- Creates and manages material orders.
- Responds to initial Sales lead requests completes Lead Information Sheet determines lead quality with Sales Manager and schedules inhome consultation. Review and maintain lead/customer info (Log calls tasks update info and Status) in Serviceminder and QuickBooks (for contracted customers only).
- Performs basic accounting functions related to billing including but not limited to estimate processing invoicing creating deposit slips bill processing and followup.
- Supports and maintains positive relations with all subcontractors and vendors. Submit material orders for contracted projects and follows up on delivery times and freight claims with respective vendors/suppliers.
- Participates in marketing promotions and customer service management including but not limited to service satisfaction and client referral programs. Manages internet and social media platforms in conjunction with KS Home Office staff.
- Tracks inventory level of and places orders for all office and field service supplies.
- Manages product finish sample inventory.
- Excellent organizational skills with a demonstrated ability to organize plan and prioritize multiple projects and deadlines.
- Selfmotivated with a dedication to keeping up to date professionally and applying new knowledge to the job.
- Outstanding attention to detail.
- Effective communication skills with employees at all levels.
- Experience with computers computer software (Microsoft Office applications) and other relevant forms of technology including the use of email.
- Associates degree or educational equivalent preferred.
- 12 years or more office assistant experience or the equivalent combination of education and onthejob experience.
- Knowledge and experience with QuickBooks preferred.
Kitchen Solvers is a kitchen remodeling franchise that specializes in cabinet refacing full kitchen remodels some bathroom remodels (depending on location) countertops flooring backsplashes storage solutions and more. Weve been around since 1982 but were far from vintage! With our innovative technology topoftheline products and tools and efficient processes we take the stress and mess out of renovations. Were passionate about creating stunning spaces and providing a pleasant remodeling experience from the first consultation through the design and product selection phase and finally the installation.
If you want to help us make clients dreams into reality look for a role using the filters above!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Kitchen Solvers.
Required Experience:
Manager
Employment Type
Full-Time
