Position Summary
The Outreach and Recruitment Coordinator Special Partnerships ensures JobTrains career tracks meet enrollment targets by identifying potential students conducting outreach and supporting registration. They establish partnerships track recruitment initiatives and engage in outreach across the Bay Area. Responsibilities include maintaining client records generating reports and participating in events. Strong research communication organization and database skills are required.This position will primarily work onsite with some work from home flexibility.Major Duties and Responsibilities
- Conduct ongoing outreach to recruit clients for all JobTrain programs and services but with particular focus on assigned career training program(s). This will include but not be limited to:
- Tracking special recruitment initiatives involves monitoring and evaluating the effectiveness of various recruitment strategies and campaigns.
- Remain abreast of upcoming course start dates and plan and conduct outreach and recruitment efforts accordingly with select community partners.
- Build and maintain relationships with partner organizations attending meetings as appropriate provide case updates and reports to community partners. Identify new partners for recruitment.
- Canvas and distribute flyers in assigned geographic areas as needed
- Respond to inquiries from the public and community organizations with information and materials as appropriate. Provide special presentations to community partners including staff and clients.
- Represent JobTrain at outreach events including occasional evening and weekend events. Attend community stakeholder meetings as JobTrain Representative.
- Seek out and participate in opportunities to promote JobTrain programs and services
- Guide clients through the assessment process (if applicable). Communicate with Community partner if difficulty occurs on assessment.
- Assist clients with completion of application (intake form) and submission of documents as needed. Communicate with Community partner if any challenges arise.
- Guide clients through the assessment process (if applicable). Communicate with Community partner if difficulty occurs on assessment.
- If clients assessment scores are not sufficient for them to enroll in the program of their choice coordinate with assessment lead.
- Ensure that clients are smoothly and successfully transitioned to the appropriate Career Development Specialist after meeting all registration and assessment requirements. Provide updates on enrollments to Community Partner.
- Answer additional questions or help with any aspect of the registration process as needed collaborating effectively with appropriate JobTrain staff as required
- Maintain timely and accurate client and outreach records in Salesforce database including notes on all contacts ensuring all required steps are completed all required information has been collected and detailing specific services provided. Update joint community partner documentation as needed. Generate up to date regular / ad hoc reports to monitor and inform others on client progress and outreach activity
- Generate up to date regular / ad hoc reports to monitor and inform others on client progress and outreach activity
- Travel to relevant events / meetings in Bay Area to complete tasks as needed. Travel could be up to 30 miles each way.
- Assist with other administrative duties as needed including providing breaks to the frontdesk receptionist
- Partner with JobTrain staff to provide input / feedback to document and proactively and continuously improve career development / JobTrain processes.
- Assist with training of new outreach staff as needed.
QualificationsExperience
Demonstrated experience working as an outreach coordinator (at least three years or relevant experience) and successfully meeting all responsibilities of role.Knowledge Skills and Abilities
- Job Knowledge Relevant and uptodate intermediate administrative skills
- Client Orientation able to identify and act upon the needs of diverse clients partners and staff with a service orientation to ultimately maximize impact
- Dependable and Detail Oriented dependable and punctual for work and events ability to successfully ability to perform duties with strong attention to detail in a timely manner
- Organization skills ability to multitask and follow processes policies and procedures in an organized manner set priorities and meet goals and objectives
- Communication Skills ability to communicate professionally verbally and in writing with integrity comfortable making presentations to external groups and working 0neonone in a supportive manner with clients
- Collaboration / Teamwork ability to effectively collaborate with internal and external partners respectfully engage with diverse populations and work independently or as a member of a team
- Technology Strong intermediate level knowledge of MS Office (Excel Word Outlook Teams PowerPoint) and database technology (Salesforce experience a plus)
COVID19 Certification
JobTrain requires that all employees be fully vaccinated against COVID19 except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID19 subject to reasonable accommodations for medical or religious reasons and/or as otherwise required by applicable law.Compensation and Benefits
JobTrain offers a competitive pay and benefits package including health insurance dental insurance vision paid holidays paid winter break paid time off retirement program employer match longterm disability and life insurance.The anticipated hiring range is $31/hour.Additional Information
We want applicants who are interested in JobTrains mission and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.
At JobTrain we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / onsite interviews as part of the interview process.
JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally JobTrain does not discriminate against any employee or applicant for employment because of race color ethnic background religion gender gender identity gender expression sexual orientation age marital status physical or mental disability or national origin.
Also please note:
- Our focus is on local candidates we do not offer relocation benefits.
- Successful candidates must have legal residency and work eligibility in the United States (per INS Form I9 instructions).
- JobTrain will require the successful candidate to undergo a background check.
Required Experience:
Manager