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Join the team at The Hotel Hershey a luxury resort best known for its refined elegance signature services and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms including 10 Villas with 48 luxury sleeping rooms as well as 25000 square feet of meeting and function space. The 1930s hotel is a Historic Hotel of America and a AAA FourDiamond Award winner.
This position is responsible for maintaining a neat and orderly dining room and guest service area within the assigned F&B outlet at The Hotel Hershey.
As a PartTime Team Member you will enjoy sweet perks like FREE admission and parking to Hersheypark discounts on food & shopping and more as soon as you receive your Employee ID!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Greet guests in a professional manner; anticipate and service the guests needs before requests are necessary.*
Serve beverage and food items with the ability to describe all menu items with detail and preparation methods in order to assist servers. *
Assist with guest service including retrieving food from the kitchen and safely transporting it to guests as well as removal of items from the guests table.*
Forward any guest concerns to the applicable wait staff person or supervisor*
Breakdown clean and setup of tables buffets and food stations.*
Stock linen china silver and glassware for service ensuring that all are polished and in good condition.*
Ensure that all side work assigned is accomplished in a clean and orderly manner
Restock all dining and service areas ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats*
Perform other duties as assigned.
Qualifications:
16 years of age or older
Minimum of 1 year of related experience experience in the F&B industry preferred
Knowledge Skills and Abilities:
Must display a professional image in compliance with Hershey Entertainment & Resorts guidelines
Must be able to work independently and be selfmotivated to perform all aspects of the job at all times
Must be friendly upbeat work well with other employees and be able to interact with guests
Must be able to multitask while prioritizing job tasks and assignments
Job Demands:
While performing the duties of this job the employee is required to:
Reaching Forward Frequent 3466
Reaching Overhead Frequent 3466
Finger Dexterity Frequent 3466
Hand/Eye Coordination Frequent 3466
Stooping Occasional <33
Bending Occasional <33
Standing Constant >67
Walking Constant >67
Lifting Frequent 3466: Up to 50 lbs.
Must be able to work at least 16 hours per week.
This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet schedule requirements which will most likely require working flexible hours including days evenings weekends and holidays to meet operational demands.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Full Time