Studio Coordinator
Studio Coordinator
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Job Description
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free uniforms
Essential Functions
- Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to ongoing customer relationship management.
- Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement. Actively engage in implementation of ongoing process improvement including timely and accurate reporting of Incident Reports.
- Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
- Accountable for efficient and effective daytoday operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes: opening duties greeting clients answering phones making appointments retail sales cash transactions customer checkin/checkout appointment confirmation calls closing duties.
- Other duties as assigned in the spirit of teamwork.
- Follows safety standards in all aspects of performance of the above functions reports/removes unsafe equipment and attends safety/training education sessions.
- Phone computer and keyboard printer misc. office supplies vacuum.
- On the Job Training
- Employee Discounts
- PTO
- Flexible Schedule
- Professional Development
- Continuing Education
- Coverage of shifts in shortnotice/emergency situations (sickness etc..
- Customer contacts and rescheduling if needed.
- Participate in defined community outreach requirements (volunteerism).
- High school degree or equivalent
- Written and Verbal skills
- Team player within team environment
- Exceptional customer service skills
- Multitasking
- Detailoriented
- Front office experience
- Salon industry experience
WAXING THE CITY CAREERS
At Waxing the City we are passionate about helping our clients look and feel their best. To do that we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a longterm successful beauty services career so finding the right talent and investing in their development is in our DNA. From proprietary hands on training to ongoing continuing education our talent stays up to date on the latest innovations and trends in services and products. In fact our service providers are so skilled in the art of waxing they have a special name: Cerologist. The word cerologist is derived from cera (Latin for wax) and ologist (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the selfesteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If youre looking to learn and grow in your career and have a passion for the industry we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions determining compensation benefits and other terms of employment. Waxing the City Worldwide LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing the City Worldwide LLC.
Required Experience:
IC
Employment Type
Part-Time
