Project Manager - IT
Project Manager - IT
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
PROJECT MANAGER IT
Division of Technology Services
1789 West Jefferson Street Phoenix Arizona 85007
Salary: $60723 to $70450
Grade: 25
Closing Date: April 06 2025
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit des.az; or click on the link here to view Our DES video. Come Join the DES Team!
DES is seeking an experienced and highly motivated individual to join our team as a Project Manager IT. This position is responsible for the designing configuring and procuring of large complex data/voice systems network connectivity and infrastructure. It is responsible for identifying the customers requirements and translating them into a configuration for data voice building and station wiring LANs WANs and DES infrastructure.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
Process customer requests (internal ticketing system) for network infrastructure and telecommunication projects initiated/requested by all DES divisions/programs.
Schedules and attends assessment meetings obtains and evaluates quotes from data voice and cabling vendors; recommends practical solutions.
Works with DES Office of Facilities Management (OFM); RealEstate group vendors and other State agencies (as required) to procure associated and approved building/floor/area electrical and wiring schema plans for new buildings relocations and remodels.
Works with equipment vendors for order/procurement installation user acceptance of network telephony telephones switches routers voice gateways cabling frames patch panels uninterpretable power supply. Diagnosis repair installation of low voltage cabling.
Works with DES division/programs to define telecommunication call routing/service including Auto Attendant Integrated Voice response Call Center functionality and soft phones.
Knowledge of:
Telecommunications and Networking including VOIP data applications voice understanding of OSI model.
Microsoft Office suite applications Google GSuite applications
Design configuration procurement and installation of telecommunications services.
Understanding terms of vendor contracts.
Overseeing and coordinating all vendor work to ensure successful and timely installations of network services to DES divisions/programs.
Skills In:
Good communication written oral and analytical.
Planning and prioritization daily work.
Analyzing and conceptualizing the needs of the program.
Problem solving.
Communicate/integrate with users staff management to gather or disseminate information.
Active listening.
Ability to:
Balance prioritize and organize multiple tasks.
Work collaboratively in teams and across multiple organizations.
Synthesize feedback and adjust plans accordingly.
Build strong relationships inside and outside the organization.
Develop and write technical documentation.
This ideal candidate for this position will have:
Three 3 to five 5 years of telephony/network hardware/installation (Including Circuits & Cabling).
Three 3 to five 5 years of experience in project management/coordination (or equivalent experience).
Certified Associate in Project Management (CAPM).
Bachelors degree plus 3 or more years of experience in project coordination and management (or equivalent experience).
Employee shall obtain and maintain a valid Level One fingerprint clearance card that meets DES requirements for a Level One card pursuant to Arizona Revised Statute 411969.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).
Successfully pass background and reference checks; employment is contingent upon completion of the abovementioned process and the agencys ability to reasonably accommodate any restrictions.
This position may require driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply: Drivers License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current valid classappropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C. R210207.11.
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and shortterm disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and longterm disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours biweekly for the first 3 years
Paid Parental LeaveUp to 12 weeks per year paid leave for newborn or newlyplaced foster/adopted child (pilot program).
Sick time accrued at 3.70 hours biweekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a fulltime or parttime remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the LongTerm Disability (LTD) program after a 27week waiting period. The ASRS defined benefit plan provides for lifelong income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of taxdeferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact us ator
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contactingor Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Required Experience:
IC
Employment Type
Full-Time
