Insurance Client Service Manager for Commercial Lines
Insurance Client Service Manager for Commercial Lines
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1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
Our notsosecret sauce.
Awardwinning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Insurance Client Service Manager for Commercial Lines at McGriff a division of Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
Job Profile Summary
Supervise and direct team of insurance service professionals within designated area of responsibility. Drive success within the team through monitoring performance and productivity coaching and mentoring teammates and problem solving.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
- Serve as subject matter expert for questions and issues related to assigned area.
- Manage team members including coaching monitoring setting goals completing evaluations enforcing accountability and developing strengths to lead to success.
- Build and maintain relationships across internal business units and third party partners.
- Identify team challenges provide support and follow through to resolution.
- Serve as working supervisor including completion of duties similar to those of direct reports to accomplish the goals of the team.
- Lead and participate in project groups.
- Identify and recommend techniques and practices to improve operational efficiencies.
- Remain abreast of current trends in insurance in order to support creation of an evolving and future focused delivery of service.
- Generate and analyze reports and take appropriate action.
- Provide support to department manager and/or senior leadership as needed.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelors Degree or equivalent education training and workrelated experience
- Seven years of experience in insurance industry
- Insurance P&C license
- Highly effective written and verbal communication and facilitation skills
- Proven ability to act with responsiveness urgency and professionalism in all matters while prioritizing responsibilities and proactively accomplishing goals
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
Preferred Qualifications:
- Supervisory experience
- Knowledge of insurancespecific systems and applications
- Industry designation such as Certified Insurance Counselor (CIC) Chartered Property & Casualty Underwriter (CPCU) and Certified Insurance Services Representative (CISR)
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization.
Weve built a culture that promotes colleague wellbeing through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about McGriff a division of Marsh McLennan Agency check us out online: information on careers visit: http://marshmma/careers or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
Required Experience:
Manager
Employment Type
Full-Time
