Entry Level Field Service Engineer
Entry Level Field Service Engineer
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Job Description
Astanza Laser is a cuttingedge medical laser company with a focus on tattoo removal and other aesthetic procedures. The Astanza brand is founded on quality through superior technology and client services. Astanza Laser offers customers a variety of essential training marketing and business consulting services grow and achieve success in the new and quickly expanding field of tattoo removal.
We are looking to add an entry level Field Service Engineer (FSE) to our wellregarded Engineering Department. Field Service Engineers are responsible for the installation of lasers onsite and training customer employees onsite in safety and treatment protocols. We offer excellent allinone service support for any questions involving treatment methodology or laser performance concerns. As part of the engineering team at Astanza you would provide routine and emergency maintenance for Astanza Laser clients. Engineers should be able to provide support and troubleshooting or clinical support over the phone in person or on a video call.
This position does not require a specific background in lasers optics or electronics but it does require a smart confident responsible and hardworking individual.
Great presentation skills are essential as are a set of skills in working with your hands and systematic problemsolving. A secondary background or affinity for a handson field such as electronics or motorcycle auto bicycle etc. repairs is preferred.
Job Description
- Interact with Physicians PAs NPs RNs and other healthcare practitioners on a daily basis
- Perform initial quality inspection and routine maintenance of laser systems throughout the US.
- Troubleshoot errors and customer issues over the phone.
- Instruct doctors on the proper use of the laser systems.
- Align adjust calibrate and maximize complicated laser systems in a clinic environment at customers locations.
- Ability to be selfsufficient while working in a team environment.
- A rewarding position where your actions are extremely transparent in the service department and each employee is held accountable.
- Teach our training courses for tattoo removal
Job Requirements
- Travel nationally up to 75 occasionally with very little advanced notice.
- Travel internationally (very little)
- Public speaking and instruction to physicians and other healthcare professionals.
- Able to grasp complex and intricate concepts quickly.
- Articulate complicated issues to customers in a very simple way.
- Safetyaboveallelse mentality.
- Must communicate well and be wellspoken
Qualifications
- 05 Years of experience (well train you)
- A.S. B.S. or M.S. in related field is preferred but not required (Biomedical engineering is preferred) or (mechanical/electrical engineering physics natural or applied sciences etc..
- Able to lift 75 lbs
- Valid drivers license
- Ability to pass full background and reference check
- Familiarity /aptitude with laser electronic or mechanical (motorcycle auto bicycle etc. systems a plus.
Required Experience:
Junior IC
Employment Type
Full-Time
