Key Account Manager KAM Laboperator

• As a Key Account Manager your focus will be on driving sales and revenuegrowth with Labforwards top clients. This role goes beyond traditional sales: youll need to have experience and understand your clients workflows processes and challenges to provide solutions that drive measurable ROI.
• With an emphasis on industries like pharmaceuticals biotechnology chemicals and diagnostics and a focus on regions such as Germany Switzerland the UK and the Nordics youll play a pivotal role in expanding Labforwards presence across Europe.
• And heres the reward for your expertise: We offer a comprehensive base salary paired with an attractive bonus scheme to recognize and reward your success in achieving and exceeding sales targets.

• Own revenue targets for assigned accounts delivering consistent growth through upselling crossselling and renewals.
• Identify opportunities to expand Laboperator adoption across client organizations.
• Negotiate contracts and pricing strategies to optimize profitability while ensuring value for clients.

• Be the primary point of contact for top clients developing and executing account plans to achieve measurable results.
• Build longterm relationships with decisionmakers to ensure account retention and loyalty.

• Position Laboperator as the ultimate solution to client challenges demonstrating clear ROI and value.
• Leverage data analytics to uncover sales opportunities and proactively address client needs.

• Represent Labforward at trade shows and conferences strengthening client relationships and promoting Laboperators value.
• Provide insights to internal teams about market trends and client needs to drive product enhancements.

• 5 years in B2B Key Account Management SaaS sales or consultative selling with a focus on driving revenue.
• Proven track record in meeting or exceeding sales targets.
• Proficiency in CRM tools and sales metrics like ARR NRR and churn.
• Strong negotiation presentation and communication skills.

• Selfmotivated and goaloriented with a relentless focus on achieving sales results.
• Strategic thinker who can balance shortterm wins with longterm account growth.
• Passion for technology and innovation in science.

• Drivelaboratory innovation initiatives using cuttingedge technology and AI to advance digitalization and automation trends.
• Work with a diverse and international team that values trust collaboration learning and ownership.
• Enjoy working from a spacious and beautiful officein the heart of Berlin while benefiting from flexibility: We support officefirst remotefirst or hybridworking models depending on your role requirements
• Benefit from modern equipment tailored to meet your professional needs.
• Stay fit with a gym membership at John Reed conveniently located right next to our office.
• Work on aflexible schedule with core working hours from 10:00 to 16:00.
• Take advantage of 30 days of annual leave with options for sabbaticals and additional perks.
• Receive support for your commute including contributions to public transportation tickets.
• Relocation support for international applicants is provided.
• Grow with tailored onboarding training and career development plans designed to help you excel in your role and continuously develop professionally.
• Feel welcome to participate in regular team and company events including offsites gettogethers and teamdriven initiatives that foster connections team spirit and create more nice moments together as a team.

Labforward is a pioneering technology company at the forefront of digitizing and automating laboratory management and scientific research. With a commitment to empowering scientists and other lab professionals Labforward develops innovative solutions that streamline laboratory workflows enhance data integrity and accelerate scientific discovery and development.

Through its suite of cuttingedge software products Labforward enables seamless collaboration efficient data management and rigorous compliance with industry regulations. By leveraging stateoftheart technologies such as IoT and cloudcomputing enterpriseready software engineering and excellency in project management Labforwards solutions empower labs to optimize resource utilization reduce errors and drive productivity.

Labforwards mission is rooted in the belief that efficient laboratory operations and robust data management are fundamental to advancing scientific research development and manufacturing across various domains including academia pharmaceuticals biotechnology and beyond. By providing a comprehensive ecosystem of tools that cater to the diverse needs of modern laboratories Labforward is reshaping the way laboratory work is conducted and accelerating the pace of breakthrough discoveries and quality control (QC) processes.

With a dedicated team of experts in software development data science and laboratory management Labforward remains committed to its core values of precision reliability and customercentricity. By bridging the gap between technology and science Labforward shapes the future of laboratory research and contributes significantly to the advancement of human understanding and innovation.