ServiceNow Developer

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Donation matching
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

• Assist in implementing ServiceNow applications and provide technical insight while adhering to service management best practices.
• Implement application solutions based on conceptual design requirements; engage in development administration documentation and technical support of the ServiceNow platform.
• Configure and customize the ServiceNow system including workflows.
• Utilize scripting tools and ServiceNow functionalities to automate routine tasks.
• Receive specifications from the IT ServiceNow Manager and deliver products/releases that meet the presented needs.
• Load manipulate and maintain data between ServiceNow and other systems; develop test plans and deployment strategies; conduct system and integration testing.
• Install and test vendorprovided updates and new releases; communicate ServiceNow processes operations and capabilities effectively to all levels of management.
• Execute ServiceNow implementation tasks including custom programming configuration integration and maintenance.
• Take ownership of complex business requirements and drive them to completion; provide architectural controls and impact analyses for new requirements.
• Identify opportunities for improvement such as consolidating similar solution needs.
• Partner with team leads to implement technical best practices policies and procedures.
• Research and remain current on ServiceNow products and applicable integrated technologies; create and maintain a detailed overview of the ServiceNow architecture.
• Align ServiceNow platform capabilities with established business strategies; assist in estimating release levels of effort.

• Bachelors degree in Computer Science or related field (or equivalent experience/expertise).
• 5 years of experience in the development implementation administration and configuration of ServiceNow or equivalent.
• Handson experience in ITIL and IT Service Management Solutions within IT Infrastructure with expertise in the ITSM suite.
• Strong working knowledge of ServiceNow components: Scripting Service Desk Change Management Incident Management Asset Management Problem Management CMDB Knowledge Management and Service Request Management.
• Confidence creativity and strong entrepreneurial drive.
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
• Ability to translate conversations into actionable points (e.g. meeting notes action items documentation).
• Strong communication skills: reading and interpreting documents writing routine reports and correspondence and speaking effectively before groups.
• Excellent time management skills to handle multiple projects and a flexible work schedule.
• Ability to work individually and cooperatively in a team environment with a willingness to share knowledge.

• Project Management Professional (PMP) or Certified Scrum Master (CSM)
• Certified SNOW Application Developer
• Microsoft O365 cloud instances
• SCCM package deployment and reporting
• Experience reading Bigfix reports and helping with remediation efforts
• A certification
• SharePoint

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Vergys LLC provides strategic operational and IT consulting services to federal public and private sectororganizations.Our capable resultsoriented team partners with our clients to expose obstacles develop effectivesolutions and enable breakthroughs to greater levels of success. Wehave proven strategies that yield thehighest return on our clients investment in us.We value teamwork and collaboration; an entrepreneurial spirit;taking risks and finding new methods;ethical relationships and practices; and pride in delivering quality work. We believe in a holistic 360degreeapproach to professional development that considers client company and personal work. By being ourbest selves were better prepared to helpthe Federal Government solve its most difficult challenges.