Accounts Receivable Analyst
Accounts Receivable Analyst
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Job Description
Jitterbit is a marketleading Enterprise Integration Platform as a Service (iPaaS) & API Management (APIM) solution provider recognized by Gartner as a Leader in the Magic Quadrant for 6 years in a row!
Jitterbit helps businesses make faster more effective decisions by enabling them to unify and exploit data from all sources.
Using the Jitterbit API integration platform companies can rapidly connect SaaS onpremises and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables companies to reuse businesscritical applications and data to bring new offerings to market in days not months.
Why This Role Is Important To Jitterbit
We have teams across the world including US Canada Brazil Netherlands Germany Poland India and Asia Pacific and what you will do will have an impact. We are looking for an experienced and talented AR Analyst to join us as we continue to grow! Reporting to the Senior Manager of AR & Revenue our ideal candidate is a team player solutionoriented and comfortable working in a fastpaced environment. The AR Analyst supports the overall Accounts Receivable and revenue process and ensures the accurate and timely collection of sales from customers and thirdparty payers in US and International. The AR Analyst is responsible for the full accounts receivable life cycle as it relates to an assigned customer list. This includes customer account set up reviewing contracts and Salesforce Opportunities creation of invoices and associated collection of cash. This role will involve a large amount of customer contact (internal and external via telephone and email) requiring a strong customerfocused approach and positive and professional attitude.
What you will do:
- Review and approve the setup of all new customer accounts.
- Review and approve Salesforce Opportunities as they are submitted ensuring that all information is accurate and aligns with the associated contract.
- Create customer invoices in NetSuite and assign appropriate billing schedules as needed.
- Manage the Professional Services billing monthly ensuring that all hours are billed for accurately.
- Assist with monthly review and reconciliations to ensure billings are complete and accurate.
- Manage cash collections for all invoices assisting with resolution or escalation as necessary.
- Partner with internal teams to collect payment on past due invoices and ensure that any customer questions or discrepancies are addressed.
- Effectively manage a high volume of outgoing and emails ensuring a timely response to all requests
- Make recommendations for account suspensions due to nonpayment and compile backup documentation for any items being placed with third party collections.
- Crosstrain to perform other related duties as needed to assist in the management of customer accounts Billing and Collections.
- Supports the Senior Manager and Controller on adhoc projects as well as assisting the larger Finance department with any requests or questions surrounding billing and collections.
- Assists with providing audit related requests and support.
Qualifications :
- BA/BS or equivalent in (Business Administration Finance Accounting plus)
- Minimum of 1 year NetSuite billing and collections experience. Experience using Salesforce Tesorio or other Sales / Collections systems is considered a plus.
- Fluent in English and confident communicating with a US Based Team
- Teamwork centric mindset and ability to work during East Coast Time Zone.
- A friendly demeanor and enthusiasm for an operational yet customerfacing role.
- Ability to practice good judgment while ensuring policy and processes are followed.
- Selfmotivated and selfmanaged able to think independently creatively and opportunistically.
- Must have the ability to complete multiple tasks display competent organization and time management.
- Overly organized great attention to detail and strong verbal and written communication skills.
Additional Information :
- Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
- Join a missiondriven company that is transforming the industry by changing the way customers use API creation within businesscritical processes.
- Career development and mentorship
- A flexible remotefriendly company with personality and heart
#LIAK
Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military/veteran status or other characteristics protected by law.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
