Night Audit Supervisor
Night Audit Supervisor
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Job Description
Overview
Opportunity: Night Auditor Supervisor
Balance revenue and settle accounts nightly maintain files and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Potential Career Path
Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager
Essential Job Functions
- Perform bookkeeping activities such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests accounts manually or using computers.
- Prepare and distribute daily reports.
- Supervise and train any night auditor working same shift.
- Audit and reconcile cashiers.
- Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Audit reconcile consolidate and transmit all credit cards on a timely basis.
- Input and update financial information into BRAINS network.
- Check guests/in out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
- Create specific measurable achievable realistic and timely action plans to remedy guest service deficiencies.
Position Requirements
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training required.
- Computer knowledge/Excel and arithmetic skills required.
- FSD is a plus required within 90 days of employment.
- 1 to 3 years of related experience.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends.
- Requires standing for extended periods walking lifting up to 25 pounds bending and reaching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble Own It
About Us
HHM Hotels is proud to be an equalopportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Required Experience:
Manager
Employment Type
Full-Time
