Front Desk Representative

• We work hard but love to have fun with our students and each other!
• Training is paid and Lifeguard/CPR courses are provided infacility once per month exclusively to Goldfish employees!
• Shifts are set each week and consistent until YOU request a new schedule! Parttime schedule
• Financial bonuses and advancement opportunities including supervisory and management positions!
• Wonderful warm and tropical atmosphere centered around kids and family comfort!
• Even better Due to the rapid growth of our school advancement opportunities exist for the right candidate.
  
  

• Leadership roles starting at $15.50
• Flexible parttime hours and scheduling
• Competitive pay
• Growth opportunities
• Valuable work experience
• Increased social opportunities
• Future references/referrals
• Onthejob training and certification opportunities
  
  

• High energy you believe work should be fun!
• Service mindset you take pride in making sure our members are taken care of!
• Able to take initiative and have great organizational skills!
• Excellent communication and able to develop relationships with our members!
• Passionate about working with children of all ages and ability levels!
• Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month limited exclusively to Goldfish Swim School staff members!

• Promotes quality customer service face to face and over the phone to current and future guests.
• Process sales and enrollment transactions.
• Acts as the first point of contact for current and future Goldfish guests and responsible for presenting a positive image for the company.
  
  

1. Supports operational duties such as reaching out to interested families sharing information about our lessons to walkin customers and processing student registrations using effective sales/customer service techniques.
2. Resolves customer concerns/complaints using a professional approach.
3. Assists members with purchases of merchandise and vending.
4. Greets parents and students as they report to the front desk.
5. Checks in students on the attendance tracking system.
6. Maintains cleanliness and safety of the front desk area Snack Shack area changing areas restrooms and observation area.
7. Monitors Snack Shack and Treasure Island Retail areas for guest services restocking and occasional visual merchandising.
8. Checks voicemail and email correspondence and responds in a timely manner.
9. Makes collection calls to resolve open account problems.
10. Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
11. Fulfills other duties and responsibilities as assigned by the Employer including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview!
    
    

• Outgoing and energetic personality
• Friendly positive attitude
• Strong work ethic
• Dependable punctual detailoriented and well organized
• Ability to multitask
• Focused on SAFETY
• Flexible and able to adapt to company growth and evolving responsibilities
• Must be comfortable working with and around young children
• If you are a team player energetic are excited to work with children and make a difference in their lives then this is the job for you!

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.